Maintenance Clerk Nor 23015

**Maintenance Clerk**
**Northern District**
**Location: Antigonish**
**Type of Employment: Full-Time, Permanent**
**Union Status: NSGEU Local 26**
**Competition # NOR 23015**
**Closing Date: February 28, 2023**

**About Us**

Nova Scotia Provincial Housing Agency (NSPHA) is the provincial government agency responsible for the administration and delivery of affordable housing solutions for low-income Nova Scotians.

We contribute to the prosperity of Nova Scotia by helping individuals and families find a home that’s right for them, at a price they can afford, in a healthy and vibrant community that offers the services, support and opportunities they need. We accomplish this by working closely with other levels of government as well as private and community partners.

**About Our Opportunity**

Under the direction of the Maintenance Supervisor, the Maintenance Clerk is responsible for handling inquiries from the public, applicants and tenants. The incumbent is responsible for providing administrative and clerical support services to the department and to employees working in both maintenance and client services as well as the efficient running of the office.
The incumbent is also responsible for accounts receivable, assisting with preparing and maintaining correspondence, documents and records as well as entering data in the NSPHA software system.

**Primary Accountabilities**
- Handle phone and walk-in inquiries from visitors, applicants, contractors and staff.
- Prepare, type and file assigned correspondence, reports, schedules and other documentation.
- Receive and record tenant complaints, prepare file actions/work orders and take other appropriate action as required.
- Maintain records and liaisons with appropriate individuals concerning maintenance services contracts such as pest control, burner service, plumbing, electrical, landscaping, snow removal and ice control and others as required.
- Process and track monthly payments received electronically, by mail and over the counter in the form of direct deposit, cash, cheques, money orders, debit, online and direct income assistance payments as well as maintain a system for podcasted cheque payments.
- Balance Daily receipts with deposit registers and summaries, preparing the daily deposits and safeguarding payments/deposits in accordance with established policies and procedures.

**Qualifications and Experience**
- Degree or Diploma in Business Administration or Secretarial, plus two years’ related experience.
- Strong keyboarding skills with working knowledge of Microsoft Office and Yardi Property Management software.
- Excellent knowledge of office procedures and practices are required to maintain accurate and secure files, track, and follow-up information/report requests.
- Communication skills, both verbal and written.

**Assets**
- Possess current Emergency First Aid and WHMIS certifications.

**Competencies** required at this level of work are Organizational, Time-management, Teamwork and Adaptability to change.

Checks may include one or more of the following: criminal background checks, driver’s abstract, and confirmation of education credentials.

**Equivalency**

**Benefits**

Based on the employment status, eligibility and union agreement, the NSPHA offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs and flexible working schedules.

**Classification: CL 18**
**Salary Range: $23.24 to $26.00 Hourly**
**Work Week: 35 hours**

**Note: This is not a Civil Service position.**

**To Apply**

**Please merge your cover letter and resume into one document when applying. In the cover letter or resume, please quote the competition number and name.**
- Submissions must be received by midnight on the closing date. We thank all applicants for their interest; however, only those selected for an interview will be contacted._

**Job Types**: Full-time, Permanent

**Salary**: $23.24-$26.00 per hour

**Benefits**:

- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Flexible schedule
- Life insurance

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Antigonish, NS: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Maintenance: 1 year (preferred)

Work Location: One location