Accounts Receivable Technician

2 weeks ago

VaudreuilDorion, Canada Fastco Canada Full time

**Status**: Full-time, Permanent Position | **Location**: Vaudreuil-Dorion, QC
**Report To**: Credit Manager | **Service**: Accounting

This role requires a meticulous individual who can efficiently manage receivables, ensure accurate cash allocations, and proactively engage with customers to facilitate timely payments.

**TASKS RELATED TO THE FUNCTION**:
**Customer Collections** | 40%
- Implement effective collection strategies to minimize outstanding receivables.
- Communicate with customers to address payment delays, resolve disputes, and negotiate payment plans.
- Monitor and manage aged receivables, taking appropriate actions to accelerate cash inflows.

**Cash Application** | 40%
- Reconcile discrepancies between payment amounts received and outstanding invoices.
- Investigate and resolve payment-related issues promptly.

**Customer Relationship Management & Invoice Management** | 20%
- Build and maintain positive relationships with customers to facilitate smoother collections processes.
- Address customer inquiries related to invoices, payments, and account balances in a professional and timely manner.
- Work closely with the customer service, sales, and marketing teams to ensure accurate and timely invoicing.
- Reconcile customer accounts and resolve any billing discrepancies.

**BEHAVIOURS RELATED TO THE FUNCTION**:

- Excellent communication and negotiation skills for interacting with both internal teams and external customers.
- Proficiency in using an ERP system (SAP, Netsuite, Sage, etc) and Microsoft Excel for data analysis and reporting.
- Detail-oriented with a high level of accuracy in data entry and reconciliation.
- Ability to work independently and collaboratively in a fast-paced environment.

**ACADEMIC ASPECTS AND EXPERIENCE**:

- Have a DCS, ACS in accounting or administration, college level.
- Have a minimum of 5 years of experience in accounting/receivables.
- Proficiency in spoken and written French & English.
- Master the MS Office suite.
- Knowledge of SAP Business By Design would be an asset.

This position does not require any traveling.

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