Powersports Service Manager

5 months ago

Halifax, Canada Rallye Motoplex & Marine NS Full time

We are looking for a Service Manager to join our Halifax location.

Rallye Motoplex & Marine has 2 convenient locations which currently represents 20 Brands: BMW Motorrad, Ducati, Four Winns, G3 Boats, Hisun, Indian Motorcycle, MasterCraft, Mercury, NauticStar, Polaris, Polaris Slingshot, QuickSilver Inflatables, Suncatcher, Suzuki, Triumph, Volvo Penta, Yamaha, and Zero Motorcycles along with many aftermarket offerings and more on the way. Our employees operate in a fast-paced environment dedicated to achieving the highest levels of customer satisfaction while at the same time maintaining above average sales and service levels.

**Responsibilities**:

- Lead and train service teams on all processes from check in to check out
- Hands on training with advisors on communicating with customers
- Monitor and ensure service team training is up to date with all manufacturers
- Ensure staff remains on tasks and all departments remains in great shape
- Continuously work at monitoring and reducing cost inefficiencies
- Oversee all work in progress and ensure invoicing
- Manage schedules
- Manage Parts “service rep”
- Responsible for ensuring we meet manufacture requirements onCustomer Satisfaction with each brand
- Dispatch and work with Technicians on quality control
- Responsible for hiring and growing the service department to the next level

What We Offer:

- Competitive Wages
- Training and Advancement Opportunities
- Health, Dental and Life Insurance
- Employee RRSP Program with Company Contribution
- Employee Referral Bonus Program
- Company and Corporate Partner Discounts
- Be able to work in a fast pace environment
- Work Tuesday to Saturday 8 am till close
- Demonstrate a great team work experience
- Have relevant customer service/ Management experience

Items considered an asset
- Powersports Experience
- Previous management experience in powersports or automotive industry

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Halifax, NS B3S 1A2: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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