Branch Manager

3 weeks ago

Abbotsford, Canada Prospera Credit Union Full time

**TEAM LOCAL is hiring**

Built on over 75 years as a BC credit union, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is British Columbia’s fourth-largest credit union, with $9 billion in assets and 120,000 members. With 26 branches, Prospera is proud to serve communities from Vancouver, through the Fraser Valley, and to the Okanagan. It’s our vision to help build vibrant healthy communities, thriving local enterprises, and financially empowered people.

Do you have a love for leadership and proven management of a team? We are currently seeking a **Branch Manager** to lead our **Abbotsford Branch**. Responsibilities include superior customer service delivery, employee relations and development, community relations, compliance with corporate policies, regulations and direction, and proactive development and growth of retail deposit and lending portfolios through the demonstrated achievement of annual targets and goals.

**What you’ll do**:

- Manage the staffing requirements for the branch - hiring, training, and coaching.
- Provide leadership and example in delivering the credit union’s vision, values and commitments.
- Manage the sales management process within the branch.
- Manage the branch as a profit center by attaining sales, deposit loan and membership growth goals. Analyze reports, identify trends and identify marketing issues for the branch trade area.
- Undertake business development in the branch trade area as required to ensure ongoing growth of membership, asset base and revenues.
- Coordinate and deliver annual product specific campaigns.
- Ensure that the branch and all assigned employees are trained and adhere to required corporate safety, security and compliance requirements.
- Ensure that incidents are reported and that risks are minimized.
- Contribute to maximizing credit union performance of the branch network through problem solving, planning, and implementation of solutions
- Develop and maintain a positive profile for the credit union within the community through community involvement activities, donations or volunteerism and through active involvement with local associations and community events.

**What you bring**:

- 5 years experience in a branch management role with 2 years as a Branch Manager or equivalent
or an equivalent combination of education and experience.
- Proven experience and success in managing a retail branch with consistent achievement of goals and targets.
- Demonstrated skills in business development with proven ability to build strong customer relationships that result in an increase in branch portfolio.
- Detailed experience with deposit-related products, personal lending, residential mortgages and wealth management.
- Proven sales skills with the ability to negotiate terms and conditions.
- Good decision-making skills.
- Superior interpersonal and communication skills with the ability to interact with a wide variety of people.
- Strong leadership skills, including the ability to coach and train others.
- Excellent time management and organizational skills.
- Working knowledge and comfort level with various computer software programs i.e. Word and Excel.

**Our Values**

Cultivate trusting relationships: We are local at heart, aligned in our purpose to help our members, communities, and team thrive.

Empower and enable others: We give each other the space, trust, and tools to succeed.

Lead with curiosity: We approach all circumstances with curiosity and a drive for continuous learning and improvement.

Embrace change and execute with purpose: We plan with agility, take action, and pivot to deliver results.

Thrive as One Team: We collaborate because it strengthens us.

***What’s in it for you?**

**Inclusive, equitable and accessible workplace**:All team members are valued, respected, and heard. We learn from each other’s differences, gaining strength through our people and our perspectives.

**Training and Support. **We set our employees up for success with training and continued support and access to resources throughout employment.

**Career Advancement **We are committed to our employee’s growth and development and we want to see you soar.

**Fun & Camaraderie. **We care deeply about our members and our employees and we want the hours you spend with us to be fun, rewarding and sometimes lighthearted. We like to work hard, play hard, have fun and be there for each other.

**Hybrid Opportunity **This role participates in our flexible work program. Our approach to flexibility is simple
- Work from home, our corporate centre or a branch location based on the type of work you’re doing. Bottom line is we want your best work no matter what location you’re working from on any given day. (Delete if not applicable)

**Remote Opportunity **This role is your opportunity to work from home The bottom line is we want your best work no matter what locatio

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