Customer Service Representative

1 week ago

Victoria, Canada West Shore U-Lock Mini Storage Ltd Full time

**ARE YOU LOOKING FOR A FUN AND CHALLENGING CAREER WITH ROOM FOR GROWTH AND ADVANCEMENT? DO YOU HAVE A PASSION FOR HELPING PEOPLE AND PROVIDING AMAZING CUSTOMER SERVICE? ARE YOU LOOKING TO BE PART OF A DYNAMIC TEAM?**

If you answered YES to these questions, then we want to talk to you

U-Lock Mini Storage is the premier family-owned, self-storage provider in BC

**You can join our team, as we are currently hiring for the following positions**:
**Why join us: Joining our team means becoming part of a dynamic and supportive work environment where your contributions are valued and recognized. We offer competitive compensation, opportunities for professional development, and a positive company culture that promotes growth and success.**

**You can join our team, as we are currently hiring for the following positions**:
**CUSTOMER SERVICE REPRESENTATIVE**

**Compensation**:

- **Industry Leading Wages $19.00 per hour**

**Benefits**:

- **Chambers Medical Benefits (Extended Health, Dental, Long Term Disability, Life Insurance.**
- **Benefits By Design**
- **Health Spending Plan ($500 annually)**
- **Employee Wellness Benefit**
- **8 Sick Day Per Year**
- **5x10 Storage Unit**
- **Professional Uniforms**
- **Birthday & Anniversary Recognition**
- **Flexible Schedules & Hours**
- **Statutory Holidays Off**
- **Staff Team Building Events**
- **Summer/Winter Social**

**Position Overview**:
As a Customer Service Representative, you would be responsible for:

- Maintaining U-Lock Mini Storage’s reputation for unparalleled customer service
- Renting storage units
- Renting U-Haul trucks
- Daily operations and sales

**Client Services**:Showing and renting available storage units, selling merchandise and services.

**Facility Operations**:Open and closing procedures of the facility, keeping all areas clean and presentable, performing daily tasks, and ensuring all trucks are well maintained, cleaned, and parked in designated areas.

**Sales**:In this position, sales skills and the ability to convey to potential customers why U-Lock Mini Storage is the best(knowing our benefits and features compared to our competition) are needed.
- **Portray confidence**
- **Quick to ascertain the needs of our leads and customers**
- **Can promote our features and benefits**
- **Possess a good command of the English language, written and oral**
- **A minimum of 1 year customer service experience**

**Valid Driver's Licence**

**Visit**:
**Testimonials**:
"When I first applied 5 years ago to the U-Lock Mini Storage company; I could not have expected it to be one of the best decisions I could have made.

U-Lock Mini Storage provides their employees an incredible experience working within the company. They acknowledge and reward hard work, provide resources and opportunities for anyone looking for a new challenge, and are dedicated to the growth of their employees, just as much as they are dedicated to the company's growth.

Every day I am excited and grateful for the support I receive as an employee with U-Lock Mini Storage, and I can’t wait for our future together"

“The reason why I love my job with U-Lock, is because everyone in the company is so kind, supportive and they us They believe in open communication, mutual respect, shared goals and a commitment to employee growth and development.

They've implemented many programs to help each of us to continue to grow and learn new skills. They help us to develop not only our work goals, but our personal ones, too.

As a result, we're all contributing to the growth of this amazing company, and U-Lock believes in giving back to charity organizations, and they believe in having fun, as well”

**Job Type**: Part-time

Pay: $19.00 per hour

Expected hours: 24 per week

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
- Wellness program

Flexible Language Requirement:

- French not required

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay

Work Location: In person

Expected start date: 2024-06-10

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