Quality & Documentation Manager

3 weeks ago

Dorval, Canada ABB Full time

**Quality & Documentation Manager**:
**Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.**:
ABB Smart Buildings digitally transforms commercial, industrial and residential buildings for the highest comfort, efficiency, safety and security - enhancing quality of life in buildings of the future through safe, smart and sustainable electrification solutions, services and products. In this position, you will nurture and maintain the quality culture in our Emergency Lighting manufacturing facility located in Dorval, Quebec, controlling quality with systems, tools and teams to exceed customer expectations while ensuring sustainable operations and reducing cost of non-quality. You will manage our reliability lab as well as Customer returns including root cause investigations. You will also be responsible for the management and performance of our documentation team. You will be in charge of developing and maintaining the quality management system, managing all aspects in line with guidance from ABB Group/division/business area.

**Your responsibilities**:

- Preventing mistakes and defects in products and avoiding problems when delivering solutions or services to customers.
- Focusing on preventing issues rather than just control, and driving the utilization of process management to deliver consistent results.
- Ensuring that effective internal controls are in place to verify that processes continue to meet requirements and that control plans are followed and effective.
- Making sure that the customer’s voice is represented in the local business, and presenting the management team with customer experience feedback.
- Enabling and coaching all employees to evaluate risks, problems, and solutions from a customer/stakeholder point of view.
- Assisting the Engineering function with product data and evaluations, and validating APQP plans to ensure effective introduction of new products.
- Performing audits and ensuring the use of analytics to identify risks, failures, and non-conformances, and ensuring that appropriate action is taken.
- Managing and developing your team.

**Your background**:

- 5 years of experience in electric or electronic manufacturing environment, working as Quality Manager with direct supervision or similar experience.
- Sound knowledge of electrical safety codes and laboratory management excellence.
- Proven track record in managing a QMS.
- A collaborative, solution-focused approach and strong written and spoken communication skills.
- A Bachelor’s degree in Electronic or Electrical Engineering.
- Proficiency in French and English is mandatory.
- Sounds knowledge of Lean 6 Sigma, ideally black belt certification.

**Benefits**:

- Retirement plan
- Healthcare plan
- Accident insurance
- Wellbeing program

**More about us**:

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