IT Technician Ing

With over 100 year’s experience, **IMT Group** is a leading major manufacturer and supplier to the defence, transportation, aerospace, agriculture, and mining market sectors.

As an** IT Technician**, you will play a pivotal role in maintaining our technology infrastructure, ensuring smooth operations, and providing exceptional support to our users. This position offers an exciting opportunity for a self-motivated individual who thrives on solving technical challenges and making a significant impact on the team’s success.

**_ Why Join us_**
- Extensive Health & Dental Coverage
- Defined Contribution Pension Plan
- Vacation starting at three weeks, with additional paid time off
- Annual Bonus Program
- Competitive wages
- Job Security (long standing and growing company)
- On The Job Training
- Professional designation fee paid
- Tuition reimbursement
- Employee Referral Program
- Social Events/Activities
- Years of Service Program

**_ Responsibilities_**_:_**
- Provide daily onsite break/fix support for Ingersoll users, including installation, configuration, and support of hardware and software systems (PCs, laptops, printers, peripherals).
- Offer remote support for all other IMT locations.
- Participate in network infrastructure maintenance and support, encompassing LAN, WAN, and wireless networks.
- Respond to end-user requests for technical assistance and promptly resolve hardware, software, and network issues.
- Set up new user accounts and conduct orientation on system usage and best practices.
- Monitor system performance, proactively identify potential issues, and troubleshoot accordingly.
- Collaborate with other members of IMT's IT team and vendors to diagnose and resolve technical issues, as well as support system upgrades and installations.
- Maintain accurate logs and documentation of all support activities, including service requests and resolutions.
- Ensure IMT's hardware and software are up-to-date with the latest patches and updates.
- Provide user training and support to ensure effective use of technology.

**_ Qualifications:_**
- Technical diploma or degree, or equivalent work experience with IT certifications.
- 2-4 years of relevant IT experience.
- Must have permanent residency or be a Canadian citizen.
- Valid driver's license and access to a vehicle.

**_ How to Apply:_**

If you are a dedicated IT professional with a passion for technology, a self-starter, and ready to take on challenging tasks, we encourage you to apply.

We extend our gratitude to all applicants for their submissions; however, only individuals who meet the specified requirements and are legally eligible to work in Canada will be considered for this position.