Pro Shop Representative
2 weeks ago
Pro Shop Representative - Sales, Repair & Care
**Duties**:
- Greeting and directing members & guests on their arrival as well as exit from the club
- Manage Club Storage, Tee Sheet & Event Preparation with sales in mind
- Providing accurate information (e.g. Retail features, pricing and after-round services)
- Answering customers’ questions about specific products/services
Definition:
We are looking for a Pro shop Representative to provide excellent customer service to meet sales quotas and member needs for our club.
Ultimately, you will ensure that customers receive a proper reception and leave satisfied while you contribute to the shop's profitability.
**Responsibilities**:
- Greet and direct member & guests
- Provide accurate information (e.g. product features, pricing and after-round services)
- Answer members’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products of the Pro Shop and Food & Beverage Departments
- Ensure Member Club Storage is organized at all times
- Member Club Repair, Maintenance & Accessment
- Coordinate with the golf management team to provide excellent customer service (especially during peak times)
- Inform customers about opportunities and special offers
- Provide customer feedback to the Director of Golf
- Stay up-to-date with new products/services
**Requirements**:
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school diploma or enrolled BSc in Marketing or related field is a plus
**Job Types**: Full-time, Seasonal
Contract length: 7 months
**Salary**: From $18.00 per hour
**Benefits**:
- On-site parking
Day range:
- Holidays
- Monday to Friday
- Weekend availability
Shift:
- 8 hour shift
Work setting:
- Apparel store
Ability to commute/relocate:
- Port Colborne, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
Work Location: One location
Application deadline: 2023-03-31
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