Hotel Clerk Supervisor

4 weeks ago


Canmore, Canada Super 8 Canmore Full time

Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years
**Tasks**:

- Assist clients/guests with special needs
- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process group arrivals and departures
- Process guests' departures, calculate charges and receive payments
- Investigate and resolve complaints and claims
- Exchange foreign currency
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Clerical duties (i.e. faxing, filing, photocopying)
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Handle wake-up calls
- Provide customer service
- Maintain an inventory of vacancies, reservations and room assignments
**Supervision**:

- 3-4 people
- Work Term: Permanent
- Work Language: English
- Hours: 35 to 40 hours per week



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