Consumer Lending Officer

3 weeks ago

Steinbach, Canada Steinbach Credit Union Full time

**Build a rewarding career with Steinbach Credit Union**:
Steinbach Credit Union is one of Manitoba’s largest credit unions and one of the ten largest in Canada with over $9 billion in total assets. For the past 80 years, we have worked with our members to create relationships based on trust and support. Our goal is to provide advice and recommend products and services that are tailored to meet every member’s individual needs.

Our member-centric approach is a key driver in everything we do, and our level of service is second to none. We provide an environment of trust in which members feel comfortable doing business and they will recommend us to their family and friends. For more information, please visit our website.

**An exciting opportunity awaits**:
We currently have an opportunity for a **Consumer Lending Officer** to join our team in the **Steinbach** branch. As a Consumer Lending Officer, you will provide lending services to current members and potential members. You’ll recognize member needs and promote and cross-sell all credit union products and services to members, while ensuring all assigned lending activities are in compliance with relevant legislation, regulations, policies and procedures.

**Specific Responsibilities**:

- Respond to members' inquiries on lending services; resolve routine member concerns in relation to lending services
- Refer cross-sell opportunities to other SCU departments
- Adhere to legislation and security procedures as they pertain to the position

**Qualifications**:

- Post-Secondary education in business and/or 2 to 5 years of lending experience, or 5 years sales experience preferably in a financial institution
- Exceptional customer service skills with the ability to build and maintain long-term relationships
- Excellent interpersonal, written and verbal communication skills
- Demonstrated analytical, judgment and decision-making skills
- Demonstrated prioritization, organization, time management, planning and follow-up skills

**How will you be rewarded?**:
You can look forward to joining an organization that values teamwork and its membership. You will receive a **competitive annual salary **based on skills and experience. In addition, you would be eligible for** **variable compensation and matched pension plan** **per SCU policies. You will also receive a great host of benefits, including:

- Extended medical, dental, vision benefits, plus a healthcare spending account (100% of premiums are paid by SCU)
- Short Term Disability, Long Term Disability, Life insurance, and AD&D insurance
- Employee Banking Benefits (i.e. free chequing account, credit card perks, bonus rate on deposit and lending products)
- Opportunities for professional development
- Clothing allowance

We are also proud to give back to our community in a variety of ways, and each member of our team is given the opportunity to participate in these events.

**Accessibility and inclusivity**:
We believe our employees should represent the diversity of our members and the communities in which we live and serve. If you require an accommodation for the recruitment or interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we’ll work with you to meet your needs.

**Closing Date: April 12, 2023**:

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