Sales and Distribution Manager

2 weeks ago

Richmond, Canada Flair Airlines Ltd. Full time

Want to be part of a team that's changing the way Canada travels?

As Canada’s largest independent ultra-low-cost airline, that’s exactly what we’re doing at Flair Airlines. By consistently offering airfares that are a fraction of the ticket prices of “those other airlines”, we are making air travel an affordable option for millions of couch-bound Canadians.

Yes, we’re an airline, but we truly believe that our product is our people. Low fares are important, but it takes great people delivering consistently outstanding customer-focused service to build brand loyalty.

Flair Airlines is currently seeking a permanent, full-time **Sa**les and** **Distribution Manager** to join our growing and ever-changing organization. The position will be based out of Vancouver, BC (YVR) and some travel may be required.

Reporting to the Vice President, Ancillary Revenue, and Digital, **T**he Sales and** **Distribution Manager** will deliver the best**-**in-class distribution execution that assures incremental revenues.** **The Sales and Distribution Manager will be responsible for setting a ULCC distribution strategy across all channels direct, indirect, online, offline, B2B, B2B2C & B2C including expanding our group sales program. This role will work cross-functional with multiple teams to assure customer satisfaction while using analyses and business development strategies to align with the correct distribution partners. The Sales and Distribution Manager works in a fast-paced and ever-changing commercial environment ensuring revenue optimization.

**Primary Job Functions**:

- Build a cohesive distribution strategy for Flair’s high growth trajectory, running a cost-benefit analysis of individual channels.
- Maximize channel mix strategies between online, offline, direct, indirect, B2B, B2B2C & B2C channels.
- Negotiate deals and agreements with distribution partners at the lowest distribution cost.
- Maximize revenue generation by building a new group booking process to increase the speed of conversion with best-in-class pricing.
- Work across multiple teams to ensure customer care is seamless from inquiry, to quote, to purchase, to travel.
- Deliver effective reporting on group sales impact on segment revenues and seasonality.
- Work with the IT team to develop low-touch distribution capabilities to enable lower unit-cost sales.

**Safety Duties, Accountabilities, Authorities, and Responsibilities**:

- Report proactive and reactive safety issues;
- Demonstrate knowledge of employee responsibilities regarding safety and actively participate in the company’s Safety Management System (SMS) program;
- Conduct assigned tasks and corrective actions; and
- Encourage active participation in the SMS for all personnel.

**Knowledge, Skills & Abilities**:

- At least three (3) to five (5) years of experience in, key account management, business development, or commercial roles
- Experience in the airline industry, GDS (global distribution systems), OTA (online travel agencies), TMC (travel management companies), or DMC (destination management companies) is preferred
- Excellent analytical skills
- Excellent written and verbal English communication
- Able to see the opportunities and challenge the status quo
- Exercise sound judgment, make effective decisions
- Demonstrated knowledge and understanding of company policies and standards
- Ability to obtain and maintain a valid Restricted Area Identity Card (RAIC)
- Clear criminal record check and satisfactory references
- Must be legally eligible to work in Canada without any restrictions

**Flair Airlines offers a competitive compensation package including medical and dental benefits, short and long-term disability, life insurance, dependent life insurance, employee & family assistance program, a defined contribution pension plan (matched contributions), and a staff travel program.**

**_ _**How to Apply**:
We look forward to meeting you at Flair Airlines

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