Veterinary Assistant/receptionist

We have a wonderful career opportunity available at Oakbank Animal Hospital We are searching for an experienced, dynamic, and energetic Veterinary Office Assistant for a full-time position (32 hours/week) at our hospital. We are a busy five-doctor practice open 6 days a week, with a tightly-knit and supportive team. This is the perfect opportunity to work in a fast-paced, challenging, yet encouraging environment where learning and development opportunities are endless.

Our **Veterinary Office Assistants **are extremely important members of our team as they are the first and last people to assist our valued patients and clients.

Job Responsibilities include:

- Providing excellent, knowledgeable, professional customer care.
- Scheduling appointments/surgeries.
- Triaging urgent calls and emergencies.
- Maintaining and updating client records.
- Opening and closing duties.
- Filling prescriptions.
- Issuing invoices and receiving payments.
- Maintaining cleanliness and organization of the clinic.
- Assisting with patient care when needed.
- Have successfully completed a Veterinary Office Assistant program.
- Have prior veterinary reception experience, including knowledge of veterinary procedures and terminology.
- Have excellent customer service skills.
- Have excellent interpersonal skills.
- Be comfortable handling animals.
- Have excellent written and oral communication skills, as well as organizational skills.
- Be a punctual, dependable quick learner who is able to multitask effectively.
- Be comfortable working under pressure, while keeping calm.
- Be able to work Saturdays and some evenings.
- Be able to lift up to 40 pounds unassisted.

We offer competitive compensation, outstanding medical and pet supply discounts, uniform allowances, RRSP matching program, CE opportunities, and a lively and positive work environment.

We look forward to hearing from you

Oakbank Animal Hospital is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of race, color, creed or religion (including religion itself), age, national origin or ancestry, gender, sexual orientation or gender identity, marital status, military or veteran status or any other characteristic protected by law.

Pay: $16.00-$18.00 per hour

Expected hours: 32 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Veterinary Reception: 2 years (preferred)
- Customer service: 3 years (preferred)

Work Location: In person

Application deadline: 2024-08-09
Expected start date: 2024-10-01