Network Specialist

2 weeks ago

Calgary, Canada The ITeam Full time

The ITeam’s culture is built on collaboration, support, and freedom to be yourself. It’s an organization that is known to be fun, social, friendly, and supportive. We are looking for a **Network Specialist** to join our Technical Support team and bring energy and expertise to our large technical client base. As a Network Specialist, you will be able to showcase your ability to plan, design, as well as implement complex IT network technologies and strategies.

**Your day-to-day responsibilities include**:

- Design, configuration, and implementation of multivendor firewall, switching, and WiFi devices
- Integration, troubleshooting, and support of multivendor WAN/LAN network environments
- Client relationship management as part of The ITeam’s client support team
- Participate in ongoing support and service delivery, needs analysis, solution design, and delivery
- Provide second and third-level technical support to clients, including general network administration
- Supporting multiple clients and networks, onsite and through remote access
- Attention to detail and good problem-solving skills

**Your resume will outline the following**:

- 7 or more years of related and progressive IT technical experience
- Post-secondary degree or diploma with an IT focus or equivalent
- Excellent hands-on experience and knowledge implementing, configuring, integrating, and supporting network devices from multiple vendors (Cisco, Aruba, Sonicwall, and/or Fortinet)
- Strong working knowledge of Aruba Central, Cisco FMC, Sonicwall GMS and/or FortiManager
- Knowledge of networking concepts such as WAN connectivity, transport types and protocols
- Experience working with Windows Active Directory, Group Policy, DNS, RDS
- Investment in further knowledge and education through further certifications (examples include: Cisco, Aruba, Sonicwall, or Fortinet security appliances)
- Experience with all aspects of business networks - end-user support, security, backup and recovery, disaster recovery, desktop, and software version management

**During the interview process, we will be looking for**:

- How you express your technical knowledge
- Exceptional interpersonal skills: how you relate with others even when you’re under the pressure of an interview
- How you can take technical problems and translate solutions into non-technical terms
- Examples of how you manage multiple projects at a time taking into consideration time management and organizational skills
- Projects you’ve completely autonomously and independently
- Examples of how you’ve gone above and beyond for your client group (whether in-house or as a consultant in the past)
- Behavioural competencies such as flexibility, versatility, strong work ethic, and integrity

**Why ITeam**:

- An amazing leadership team committed to your growth and development
- A starting base salary of $90,000 - $100,000 salary with regular commitments to reviews and rewarding performance
- Overtime pay (not just time off in lieu)
- Bonus program
- Investment into your learning and growth
- A platform to voice your ideas and your concerns

**Conditions of Employment**:

- Valid driver’s license
- Reliable automobile
- Ability to work outside of typical hours (9 to 5)

**To Apply**

Please upload your resume and cover letter in one document. While we thank everyone who applies, only those deemed qualified by the hiring manager will be contacted.

**Commitment to Diversity, Inclusion and Equality**:
**Salary**: $90,000.00-$100,000.00 per year

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift

Work Location: Hybrid remote in CALGARY, AB

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