Inquiry Response Team Associate
4 weeks ago
Located in the heart of the Niagara Region - just minutes from one of the world’s most well-known tourism destinations - Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most enterprising colleges in Canada.
Applications are invited for two (2) regular positions of part-time Inquiry Response Team Associate in the International Division. The starting salary is $24.39 /hr for a 24 hour work week. Additional hours may be required at peak times during the year such as start or end of term. The position is located at the Niagara Corporate Business Centre located next to the Daniel J. Patterson Campus.
**Responsibilities include, but are not limited to**:
- Responding and providing guidance to inquiries on complex processes related to admissions, finance, immigration, and registration at NC
- Working in partnership with the greater international division to keep information up to date and accurate for referrals and responses
- Reviewing college communications and revising canned message templates to ensure accurate information
- Investigating inquiries to confirm information and move processes along (eg, withdraw inquiries, admission inquires, etc.)
- Maintain an exceptional level of frontline service expectations with efficiency, active listening skills, and cultural sensitivity. Dealing with tense or repetitive calls and questions.
- Working independently with minimum supervision and sound judgement to make decisions with mínimal direction
**Qualifications**:
- Minimum two (2) year diploma in Business, International Business, International Relations, Office Administration, Information Technology, or similar field of study
- Knowledge of Microsoft Office Suite
- Intermediate to advanced knowledge of post-secondary education
- Demonstrated communication, organizational, problem solving and prioritizing skills
- Proven abilities in working independently, exercising initiative and good judgement, sensitivity and confidentiality in dealing with college staff, students and industry partners
- Strong customer service and public relations/interpersonal skills
- Detail oriented
- Open to flexible work hours and environments
- Previous work experience in international students and logistics
- Cross-cultural skills and experience
- Second or third languages an asset
While we thank all applicants, only those selected for an interview will be contacted.
If requested, accommodations will be made to support applicants with disabilities during the recruitment and selection process.
-
Inquiry Response Team Associate
1 week ago
Niagara, Canada Niagara College Canada Full timeLocated in the heart of the Niagara Region - just minutes from one of the world’s most well-known tourism destinations - Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most...
-
International Student Accounts Associate
2 weeks ago
Niagara, Canada Niagara College Canada Full timeLocated in the heart of the Niagara Region - just minutes from one of the world’s most well-known tourism destinations - Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most...
-
Recruitment Associate
4 weeks ago
Niagara, Canada Niagara College Canada Full timeLocated in the heart of the Niagara Region - just minutes from one of the world’s most well-known tourism destinations - Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most...
-
Recruitment Associate
2 weeks ago
Niagara, Canada Niagara College Canada Full timeLocated in the heart of the Niagara Region - just minutes from one of the world’s most well-known tourism destinations - Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most...
-
Recruitment Associate
2 weeks ago
Niagara, Canada Niagara College Canada Full timeLocated in the heart of the Niagara Region - just minutes from one of the world’s most well-known tourism destinations - Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most...
-
Customer Service Associate
4 weeks ago
Niagara, Canada Niagara Region Full time**Division**: Properties Management **Temporary Duration**: Approximate Duration: 24 months **About Us**: Serving a diverse urban and rural population of more than 475,000, Niagara Region is focused on building a strong and prosperous Niagara. Working collaboratively with 12 local area municipalities and numerous community partners, the Region delivers a...
-
Admin Assistant, Associate Dean
2 weeks ago
Niagara, Canada Niagara College Canada Full timeLocated in the heart of the Niagara region - just minutes from one of the world’s most well-known tourism destinations - Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most...
-
Recruitment Associate
2 weeks ago
Niagara, Canada Niagara College Canada Full timeLocated in the heart of the Niagara Region - just minutes from one of the world’s most well-known tourism destinations - Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most...
-
Customer Service Associate
1 week ago
Niagara, Canada Niagara Region Full time**Division**: Construction, Energy and Facilities Management **Important Notices & Amendments**: As an employer of choice, Niagara Region offers competitive salaries and benefits, a defined benefit pension plan, a corporate wellness centre, access to the Employee and Family Assistance Program (EFAP), mentorship and training programs, employee recognition...
-
Financial Aid Associate
3 weeks ago
Niagara, Canada Niagara College Canada Full timeApplications are invited for the position of Financial Aid Associate in the Enrolment Services Division, located at the Welland Campus. The starting hourly rate is $26.47/hr (Pay Band E - $26.47/hr to $30.69/hr) for a 35 hour work week. Additional hours may be required as necessary. **Responsibilities include, but are not limited to**: - Identifying OSAP...
-
Inspection Associate
1 week ago
Niagara-on-the-Lake, Canada Team Quality Services Inc Full timeInspection AssociateFor over 25 years, Team Quality Services has established itself as a leader in quality-related services across North America. Our target customers are manufacturers and suppliers to various industries, with the core of our current business based in the automotive sector. We pride ourselves on being there to solve problems in the field, so...
-
Enrolment Services Associate
2 weeks ago
Niagara, Canada Niagara College Canada Full timeApplications are invited for the regular part-time position of two (2) Enrolment Services Associates in the Enrolment Services Division. The starting salary is $24.39 /hr for a 24 hour work week. Additional hours may be required at peak times during the year such as start or end of term. These positions are located at the Daniel J. Patterson Campus, but...
-
Enrolment Services Associate
2 weeks ago
Niagara, Canada Niagara College Canada Full timeApplications are invited for the regular part-time position of Enrolment Services Associates in the Enrolment Services Division. The starting salary is $24.39 /hr for a 24 hour work week. Additional hours may be required at peak times during the year such as start or end of term. This position is located at the Welland Campus, but travel to the Daniel J....
-
Full Time Team Leader
4 weeks ago
Niagara, Canada Asics Full timeJob description In the absence of the management team, the Team Lead supervises all store personnel, including implementing and enforcing company policies, procedures and corporate directives. SUPERVISORY RESPONSIBILITIES This position does not have direct report responsibilities ORGANIZATIONAL RELATIONSHIPS Interacts with all levels throughout...
-
Collections Associate
2 days ago
Niagara Falls, Canada Hospitality Resorts Inc. Full time**The Company** Hospitality Resorts Inc. is a privately-owned hotel investment, development and management company that has been active in the Niagara, Ontario, hotel and restaurant industry for more than 40 years. HRI remains an innovative forward-thinking hospitality leader by offering best-in-class products, services, and amenities to ensure that every...
-
Recruitment Associate
4 weeks ago
Niagara, Canada Niagara College Canada Full timeLocated in the heart of the Niagara Region - just minutes from one of the world’s most well-known tourism destinations - Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most...
-
Accounting Associate
3 weeks ago
Niagara, Canada Essential HR Full timeCrawford Smith & Swallow, Chartered Professional Accounts LLP is hiring an Accounting Associate. Would you like to work for a growth-oriented, leading accounting firm that is the employer of choice in the Niagara Region? We deliver valued, innovative, forward-thinking solutions and are a trusted partner in the success of our clients. Be a part of team...
-
Sales Associate
6 days ago
Niagara, Canada Spencer Gifts Full timeJob DetailsBrand: Spirit Halloween ?The Sales Associate will support the Store Management Team in the setup, merchandising, pack-up and teardown of a seasonal store. The Sales Associate is responsible for maintaining Guest Services as per Company Standards. The Sales Associate will support the Store Management Team by generating sales, sign waving, general...
-
International Student Accounts Associate
2 weeks ago
Niagara, Canada Niagara College Canada Full timeLocated in the heart of the Niagara Region - just minutes from one of the world’s most well-known tourism destinations - Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most...
-
Part-time Sales Associate
2 weeks ago
Niagara Falls, Canada Love Shop Full timeSales Associate Job Description **Duties**: - Greet customers and provide them with a positive shopping experience - Assist customers in finding products and making purchasing decisions - Maintain knowledge of current sales and promotions - Process customer transactions accurately and efficiently - Handle customer inquiries and resolve any issues or...