Financial Aid Associate
3 weeks ago
Applications are invited for the position of Financial Aid Associate in the Enrolment Services Division, located at the Welland Campus. The starting hourly rate is $26.47/hr (Pay Band E - $26.47/hr to $30.69/hr) for a 35 hour work week. Additional hours may be required as necessary.
**Responsibilities include, but are not limited to**:
- Identifying OSAP students who are not maintaining required grades or course load minimums as per the MCU guidelines
- Assisting students and the general public with general inquiries regarding admissions, accounts, registration, schedules progression, graduation, programs, courses and other Enrolment Services procedure
**Qualifications**:
- Minimum of a two (2) year diploma in Office Administration, Business or similar field of study
- Minimum of three (3) years of practical experience working in a high volume customer service environment using a point of sale system, an information system, preferably within an educational environment
- Demonstrated communication and customer service skills
- Strong organizational and multi tasking skills in a high volume setting
- Experience with computerized database systems such as PeopleSoft are considered an asset
We also provide a balance of on-campus and remote work through our recently introduced Remote Work Policy. As a place-based organization all positions will involve some degree of on campus work.
While we thank all applicants, only those selected for an interview will be contacted.
If requested, accommodations will be made to support applicants with disabilities during the recruitment and selection process.
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