Furniture Repair Technician
3 days ago
**ARE YOU LOOKING FOR AN AMAZING CAREER OPPORTUNITY?**
**LA-Z-BOY IS HIRING A FURNITURE REPAIR TECHNICIAN**
Our service team interacts with customers as well as many internal departments in the course of doing their jobs, which consists of much more than just repairing furniture.
They play an important part in customer satisfaction by ensuring that they receive the appropriate care and attention during service process.
**A La-Z-Boy Furniture Technician will**
- Possess a solid knowledge of coverage of manufacturer warranty and extended comprehensive service plan
- Coordinate directly with customers to determine their issue, course of action and schedule visits as necessary
- Complete service calls in customer homes
- Ordering parts for customers
- Interact with Customer Service Representatives and Reception staff to obtain information required to complete service calls
- Ensure product service concerns are brought to the attention of the Service Manager
- Document discussions with customers, schedule, work orders and parts used in a timely manner
- Take and file photographs necessary to support service decisions
**Why La-Z-Boy?**
- Opportunity to grow within the company
- A generous employee discount program
- Comprehensive benefits package that includes health and dental coverage
**We are looking for someone who is**:
- A quick learner,
- Handy,
- Brings energy and enthusiasm to their work,
- Is able to follow instructions and work independently,
- Is able to lift up to 75 pounds and walk or stand for most of the shift and
- Has their G drivers license
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Extended health care
- Vision care
Schedule:
- Day shift
COVID-19 considerations:
Personal protective equipment provided or required
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place
Work Location: On the road
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