Part Time Banquet Staff

2 weeks ago


Vernon, Canada Prestige Vernon Lodge Full time

An Event Server or Bartender ensures every guest is looked after efficiently, courteously and in a friendly and professional manner in accordance with organizational standards. They always maintain a high level of integrity, service and hospitality and is willing to take calculated risks to go above and beyond and provide exceptional guest experiences.

**Roles and responsibilities**:

- Provide excellent customer service to ensure that every guest has a memorable experience.
- Greet guests, enthusiastically representing Noir Food Service Ltd.’s brand, to provide service and information that helps to enhance the guest experience.
- Provide organized and proactive service of food and beverage service to our guests, according to BEO (Banquet and Event Order).
- Continually seek information about the event, including food, beverages, timing, special requests, and other details.
- Understand all policies, procedures, standards, specifications, guidelines, and training.
- Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking, and serving standards.
- Adhere to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
- Monitor buffet foods and cleanliness, including consideration of food safety best practices.
- Set up and tear down large events.
- Support all event functions, including coat check, bartending, greeting, and guest management.
- Perform all opening, closing, and cleaning tasks as instructed.
- Process the sale of food and beverages via the Point-of-Sale system.
- Accept payments and reconcile daily cash outs and floats.
- Stock service supplies, including to go boxes, linens, paperwork, etc.
- Polish glassware and cutlery and assist with washing dishes when needed.
- Ensure washrooms are clean and adequate supplies are stocked throughout shift.
- Ensure uniform is clean and appearance is professional, according to uniform guidelines.
- Ensures responsible service of alcohol, according to BC’s Serving It Right guidelines.
- Performs other duties as directed by the leadership team.  
- Experienced in participating in the delivery of food and beverages, ideally in a restaurant, banquet facility, winery or similar environment.
- Dedicated to providing personalized and professional service to all guests, and to showcasing the local region and community offerings.
- Able to withstand extended periods of standing, and other physically demanding conditions.
- Able to operate in high pressure environment and remain calm and focused in urgent situations.
- Able to work flexible hours, including evenings, weekends, and holidays, as well as overtime from time to time.
- Able to manage time efficiently.
- Able to pay strong attention to detail.
- Able to maintain a professional appearance and demeanor, aligning with dress code guidelines.
- Able to read, write and communicate.
- Holds a Serving it Right certification and ensures responsible service of alcohol.
- Holds or is willing to work towards holding a First Aid, Level 1 certification.

**Job Types**: Part-time, Casual

**Salary**: $16.75-$18.00 per hour

Expected hours: 15 - 21 per week

**Benefits**:

- Discounted or free food
- Flexible schedule
- On-site parking

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Tips

Work Location: In person

Expected start date: 2024-03-04


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