Pro Shop

**Pro Shop/Clubhouse Closing Key Holders**

**Full & Part Time Seasonal Schedules**

**Port Hope Golf & Country Club**

The Port Hope Golf & Country Club winds through the grounds of the historic Penryn Park on the bluffs of Lake Ontario, offering a challenging 18 hole course. Attendants are responsible for providing courteous and professional service to all members, Pro Shop guests, and Golf & Country Club guests. Must be available to work shifts including weekends and holidays.

**Responsibilities**
- Greeting and responding to the enquiries of guests, golfers, sales people, members, etc.
- Processing golfers onto the course, payments, providing instructions to new visitors
- Courteously answers telephone calls and handles enquiries personally or directs them to the appropriate department or person and maintains vigilance with respect to member and guest concerns
- Ensures that all customers have their order taken in a prompt and courteous manner
- Issue green fees, power cart rentals, pull cart rentals, club rentals, parking/washing golf carts
- Booking tee times for members and guests
- Closing of Pro Shop, including daily cash balancing and creating deposits

**Qualifications**
- Must hold valid Smart Serve certification
- Customer service experience an asset
- Ability to perform physical job functions during all weather conditions
- Possess strong communication skills and ability to work in team environment

As an equal opportunity employer, we are committed to meeting the accessibility needs of persons with disabilities as part of our hiring process.

We welcome and thank all applicants; however only those selected for an interview will be contacted.

**Job Types**: Full-time, Part-time, Seasonal

Day range:

- Holidays
- Monday to Friday
- Weekend availability

Shift:

- Afternoon shift
- Day shift
- Evening shift

Work Location: One location