I.t Field Service Technician

3 weeks ago

Kitchener, Canada MBI I.T. Services Full time

**INTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT?**

We are currently hiring for a contract I.T Field Service Technician job in

***

**Duration**: Minimum commitment of 3 months to a max of 6 months, expected start date mid-sept 2023.

**Hours of Operation**: 8am to 4pm or 9am to 5pm

**Responsibilities**:
1. Provide continuous maintenance, monitoring, and testing of systems for multiple, geographically dispersed sites as primary or backup support to prevent unnecessary down-time by:

- identifying and performing troubleshooting in relation to overall system performance (hardware/software/network)-investigating problem areas and recommending enhancements /improvements-implementing modifications that will support end users-ensuring usage is consistent with Justice Cluster/Ministry/Division/Branch standards and contemporary methods of operation with respect to safety, servicing and contract management.

2. Liaise with third-party hardware, software, and telecommunications vendors for support, repairs, replacement, or modification of systems or services as may be required.

3. Provide or assist in the technical support for existing and emerging in-court technologies such as video conferencing, electronic evidentiary display systems, closed circuit television, digital audio recording by:

- performing equipment installation, configuration and testing -and addressing technical troubleshooting for end users.

4. Provide or assist on a best effort basis the technical support for non-standard peripheral devices and software. -Performing equipment installation, configuration and testing -Addressing technical troubleshooting for end users.

**Job Requirements**:
1. Requires knowledge of:

- various types of computer hardware (i.e. servers, desktops, notebook computers, printers) and peripherals-network topologies and wiring, routers, hubs, local area networks (LANs), wide area networks (WANs)

2. Remote administration tools, software and methods.maintenance operations, testing, diagnostic software, data back-up software and recovery procedures

**Nice to Have**:

- College diploma or university degree in the field of computer science and/or information technologies or 7-10 years equivalent work experience.
- CompTIA A+ certifications.
- Cisco or Microsoft certifications.

**Compensation: 26-28/hour

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