Reception Pt

**ABOUT US**

Dilawri Group of Companies is Canada's largest automotive group, representing over 35 brands at more than 80 franchised dealerships. We are dedicated to providing exceptional customer service and fostering a culture of innovation and excellence. Join our team and become part of an organization that values people, performance, and community.

**ABOUT THE ROLE**

**Key Responsibilities**:

- As the first point of contact, you require exceptional customer service skills and professional phone etiquette. You will greet and assist clients when they arrive at the dealership.
- Answering and directing all incoming phone calls.
- Provide basic information about the dealership and the Dilawri Group in order to answer inquiries and to refer customers to the appropriate individual or department.
- Maintaining the cleanliness of the customer lounge and ensuring it is well stocked.
- Performing administrative duties such as recording sales traffic, distributing schedules for Sales Representatives, maintaining gas chit books and receipts, updating telephone lists, updating vehicle inventory lists and ordering business cards.
- Reviewing appointments and deliveries in dealership software and maintaining customer relationship management alerts.

**ABOUT YOU**
- Previous automotive reception experience is considered an asset for this role.
- This role is part-time Monday to Friday, with rotating Saturdays.
- You are committed to offering world class customer service and building lifelong customer relationships.
- You have a growth mindset and are continuously innovating and developing your skills.
- You thrive in an environment that supports collaboration and respect.
- You are passionate about making a difference.
- You are honest, trustworthy and care about providing the best possible customer experience.

**What We Offer**:

- Competitive salary and benefits package
- Opportunities for career growth and development
- A supportive and inclusive work environment
- On-site parking

If you are searching for an opportunity to grow your career while adding value to our team - this role is for you. We invite you to submit your resume, in confidence, for our review and consideration.

**Dilawri Group of Companies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.