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Front Desk/reception Professional

1 month ago

Ottawa, Canada Better Business Bureau Full time

Are you a super fun, reliable, and organized front desk/reception professional? If so, we hope you might be just who we're looking for to provide excellent customer service at our main office.

This is a permanent full-time role, weekdays from 8:00am-4:00pm

**Responsibilities**
- Greets visitors while creating a fun, inspiring, and welcoming environment for our members and guests
- Receives calls and gives information to callers in a friendly and courteous manner; screens and routes calls to appropriate destination
- Handles incoming and outgoing mail and deliveries
- Provides administrative support to other departments as needed

**Requirements**:

- Previous experience as a front desk clerk, customer service representative, or administrative professional
- A good communicator, with the ability to build strong professional relationships and empathize with people’s needs
- Ability to prioritize and multitask
- Ability to resolve conflicts and assert yourself when necessary
- Experience and confidence using MS Office and other basic IT equipment

**What you can expect from us**
- An excellent workplace culture in a bright and inspiring work environment
- Continuous learning with great career path opportunities
- Company paid comprehensive health/dental care
- Lots of PTO, to ensure you maintain a good work/ life balance
- Plenty of company events, so you get to know your colleagues
- A fantastic company paid RRSP program
- Yes, there's more, but we like to stay humble

**BBB ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, national origin, gender, sexual orientation, age, disability or marital status. BBB has a zero tolerance policy for discrimination or harassment on any of these bases while working on
- or off-site.**

**Job Types**: Full-time, Permanent

**Salary**: $44,000.00-$52,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

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