Desktop Support Technician

2 weeks ago

Dundas, Canada TEK Group Full time

Maintains, analyzes, troubleshoots and repairs computer systems, hardware and peripherals
- Documents, maintains, upgrades or replaces hardware and software systems
- Identifies, analyzes and repairs product failures, orders and replaces parts as needed
- Performs a variety of complicated tasks
- On-site software support
- Repair of high-end printers and multi-function devices
- Hardware repair and software restoration at server component level
- Network device replacement/configuration
- Basic network troubleshooting
- Experience with inventory management, incident response, and reporting
- Experience with IT support in an airport environment or Transportation industry an asset
- Deploy equipment (including: computers, displays, keyboards, printers, hand-held scanners, and other peripheral devices)
- Deliver paper / ribbons / toner and reload if required, responding to print and AV incidents;
- Perform preventive maintenance of client's assets (including: inspection, basic testing, adjustments, cleaning, upgrading software/firmware, and arrange repair as necessary)

**Experience**:

- Excellent communication skills, 3 years technical experience and CompTIA A+ certification is preferred.
- Windows OS & Application Support, Dell Laptop/Desktop imaging and hardware experience
- Provide general IMAC services for client's assets Expectations:

- Overtime may be required

**Job Type**: Permanent

**Salary**: $25.00-$30.00 per hour

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Microsoft office 365: 3 years (preferred)
- Software troubleshooting: 3 years (preferred)
- Network installation: 3 years (preferred)
- Printers: 3 years (preferred)
- Microsoft Windows Server: 3 years (preferred)
- Desktop support: 3 years (preferred)
- Windows Remote Desktop: 3 years (preferred)

**Speak with the employer**
+91 9347843649

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