Customer Service Technician

3 weeks ago

Prince Albert, Canada SaskTel Full time

.

.**Customer Service Technician (Modified Schedule)**


**Location**:Prince Albert, SK
**Number of Positions**:1
**Salary**:$26.71 - $36.03 (based on education and experience)
**Type of Position**:Casual Part-Time
**Closing Date**:03/25/2024

**.**

Would you love to work outside and serve the best customers in Canada? Do you love getting your hands dirty, learning about new technology or simply problem solving? If so, we would love to meet you

SaskTel is looking for passionate, analytical, and energetic individuals to join our team. As an employee you will build a career at one of Saskatchewan’s Top Employers. Recognized as a top Diversity Employer, Employer of Young People and one of the countries Greenest Employers, there is a lot to be proud of

**Training**
The five-week training program is fully paid and will be scheduled full-time Monday to Friday. Upon successful completion of training, you will be provided a vehicle, tools and the necessary support to become confident in the role.

**Hours and Scheduling**
This position is casual part-time, and hours may fluctuate throughout the year.

The position can be scheduled between 8AM and 8:30PM on weekdays and weekends.

**Employee Benefits**:

- RRSP and Pension Plan contributions
- Health, dental and vision care coverage
- Employee discounts
- Access to 24-hour fitness facilities
- Flexible spending accounts
- Ongoing job and safety training

**What are we looking for?**
- Interest in the IoT (Internet of Things)
- Passion for customer service
- Mechanical aptitude
- Ability to operate hand and power tools
- Must be willing to work aloft and in confined spaces
- Must be willing to work in all types of weather conditions Must be willing to work shift work including evenings and weekends

**JOB SUMMARY**

Provides high quality customer service with the installation, maintenance, repair and removal of residential and small business customer equipment and outside plant facilities. Performs related duties.

**TYPICAL DUTIES & RESPONSIBILITIES**
(Not all inclusive or applicable to all assignments)

1. Coordinates, installs, maintains, removes, tests and repairs residential, rural and small business equipment and outside plant facilities.

2. Connects, splices, grounds and terminates wires in outside plant facilities, concentrators and central offices in district and sub
- district locations for residential, rural and small business customers.

3. Installs, rearranges, maintains, removes, tests and repairs single line, small business, enterphone, various high speed internet services, television services, coin station equipment, wiring and associated hardware to provide service to residential, rural and small business customers. Activates wireless connections and configures computers.

4. Investigates and reports damage to outside plant facilities. Isolates and repairs rural cable troubles. Operates trenching equipment for the purpose of installing, repairing and replacing buried service wiring.

5. Investigates customer complaints pertaining to service troubles. Identifies, repairs and replaces defective and/or damaged station equipment and outside plant facilities to restore or improve service. Ensures discrepancies related to work orders, repair calls or customer accounts are brought to the attention of the responsible department.

6. Responsible to presurvey residential, rural and small business buildings for the purpose of identifying the type of wiring and amount of labour to be required.

7. Meets with property owners requiring coin station equipment installation. Responsible for site preparation, finding suitable contractors and ensuring that the work is completed in a satisfactory manner.

8. Responsible for administrative processes relating to material/stock usage and returns, time reporting, order completion, vehicles and customer billing documentation.

9. Provides training to customers as required. Identifies, assists and notifies sales department of potential sales opportunities.

10. Follows safe work practices and procedures. Takes reasonable careto protect personal health and safety and the health and safety of others in accordance with the Occupational Health and Safety Act.

**QUALIFICATIONS**

1. Level 30 Math OR completion of Basic Electricity, Electronics and Transmission.

2. Ability to plan and organize in a self-directed environment.

4. Good verbal communication skills and the ability to deal effectively with others.

5. Valid Driver's License.

LI-POST

**.**:
**About SaskTel**:

  • Customer Service Representative

    1 week ago

    Prince Albert, Canada LIBERTY TAX SERVICE Full time

    Liberty Tax Service Inc. is currently looking to hire a Customer Service Representative with excellent customer service skills, and the willing to learn tax preparation, for our Office located in Prince Albert, SK. **What You Will Be Doing?** Our professionals are an integral part of our business. Here are some of the things you’ll enjoy doing working at...

  • Customer Service Representative

    1 week ago

    Prince Albert, Saskatchewan, Canada LIBERTY TAX SERVICE Full time

    Liberty Tax Service Inc. is currently looking to hire a Customer Service Representative with excellent customer service skills, and the willing to learn tax preparation, for our Office located in Prince Albert, SK.What You Will Be Doing?Our professionals are an integral part of our business. Here are some of the things you'll enjoy doing working at Liberty...

  • Service Technician

    1 month ago

    Prince Albert, Canada Flaman Full time

      Job Overview:  Become an integral part of the Flaman team as a Service Technician , where your technical expertise and dedication to exceptional service will shine. As a service technician, you will be responsible for diagnosing, repairing, and maintaining our products, ensuring they operate at peak performance. If you are passionate about solving...

  • Customer Service Representative

    2 weeks ago

    Prince Albert, Canada Steel-Craft Door Sales & Service Ltd. Full time

    **Key Responsibilities** The Customer Service Representative is a personable and upbeat individual who thrives in customer relations. The Customer Service Representative role will include answering customer calls, generating timely and accurate quotes and sales orders, handling general technical inquires, and assist in coordinating pick up schedules....

  • Technician

    3 days ago

    Prince Albert, Canada Prince Albert Toyota Full time

    We are actively looking for skilled 3rd year and Journey techs if this sounds like you send us a resume today! **Summary** The Technician is responsible for diligently maintaining, repairing and servicing customer vehicles to ensure both customer safety and satisfaction while contributing to overall departmental success. A key priority for a Technician is...

  • Commercial Service Technician

    2 weeks ago

    Prince Albert, Canada Kal Tire Full time

    **Commercial Service Technician** **Location**: - **300 38 ST E** **PRINCE ALBERT** **SK** **S6W 1A6** **On-Site** **Role Description** Kal Tire is seeking a Commercial Service Technician to join our busy team in Watford, ON. As a new team member, you’ll perform front shop service, off-site fleet service, and roadside assistance while using your...

  • Overhead Door Technician

    2 months ago

    Prince Albert, Canada Steel-Craft Door Sales & Service Ltd. Full time

    Steel-Craft Door Sales & Service Ltd. in Prince Albert, SK is looking for a hardworking and experienced Overhead Door Technician. You will be responsible for performing an array of duties such as installing overhead garage doors, receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or...

  • Overhead Door Technician

    2 weeks ago

    Prince Albert, Canada Steel-Craft Door Sales & Service Ltd. Full time

    Steel-Craft Door Sales & Service Ltd. in Prince Albert, SK is looking for a hardworking and experienced Overhead Door Technician. You will be responsible for performing an array of duties such as installing overhead garage doors, receiving and processing incoming stock and materials, picking and filling orders from stock, packing and shipping orders, or...

  • Service Technician

    1 month ago

    Prince Albert, Canada Flaman Group of Companies Full time

    Flaman is seeking an enthusiastic individual to join our hardworking team in**_ Prince Albert _**as a **_Service Technician. _**We have a strong customer focus, and we believe in building strong relationships with our customers. **_ Flaman believes in people working together, doing what's right to make a difference._** **Why Flaman?** - Can provide you...

  • Commercial Service Technician

    1 week ago

    Prince Albert, Saskatchewan, Canada Kal Tire Full time

    Commercial Service TechnicianLocation:- 300 38 ST E PRINCE ALBERT SK S6W 1A6On-SiteRole DescriptionKal Tire is seeking a Commercial Service Technician to join our busy team in Watford, ON. As a new team member, you'll perform front shop service, off-site fleet service, and roadside assistance while using your exceptional customer service skills. Problem...

  • Service Technician

    3 weeks ago

    Prince Albert, Canada Flaman Group of Companies Full time

    **Job Overview**: Become an integral part of the Flaman team as a **_Service Technician_**, where your technical expertise and dedication to exceptional service will shine. As a service technician, you will be responsible for diagnosing, repairing, and maintaining our products, ensuring they operate at peak performance. If you are passionate about solving...

  • Service Technician

    1 month ago

    Prince Albert, Canada Flaman Group of Companies Full time

    Flaman is seeking an enthusiastic individual to join our hardworking team in**_ Prince Albert _**as a **_Service Technician. _**We have a strong customer focus, and we believe in building strong relationships with our customers. **_ Flaman believes in people working together, doing what's right to make a difference._** **Why Flaman?** - Can provide you...

  • Lube Technician

    2 weeks ago

    Prince Albert, Canada AutoCanada Inc. Full time

    **Lube Technician** **Mann-Northway AutoSource Ltd** **Prince Albert, SK** Mann-Northway AutoSource is looking for a full-time **Lube Technician** to join our growing team! You will play a crucial role in terms of quickly and efficiently performing routine maintenance on our customers’ vehicles. The Lube Technician is responsible for inspecting and...

  • Vegetation Management Technician

    3 weeks ago

    Prince Albert, Canada ACE Vegetation Service Full time

    **Vegetation Management Technicians (VMT) (aka. Weed Sprayer, Herbicide Applicator)** **Ace Vegetation is hiring for the 2023 season.** This is a seasonal position from early May to the end of August with the possibility of extension into the fall. **Please note the required qualifications in this posting** Looking for a great summer job that pays well,...

  • Vegetation Management Technician

    3 weeks ago

    Prince Albert, Canada ACE Vegetation Service Full time

    **Vegetation Management Technicians (VMT) (aka. Weed Sprayer, Herbicide Applicator)** **Ace Vegetation is hiring for the 2023 season.** This is a seasonal position from early May to the end of August with the possibility of extension into the fall. **Please note the required qualifications in this posting** Looking for a great summer job that pays well,...

  • Customer Service Representative

    2 weeks ago

    Prince Albert, Canada Motion LP Full time

    **Consider joining us as a Customer Service Representative if**: You are a multi-tasker in the truest sense, who thrives on juggling projects, demands, and timelines - and doesn’t get overwhelmed doing so. You have a couple of years of customer-facing experience, and you want an opportunity to channel your passion for outstanding service into a role where...

  • Service Technician

    1 week ago

    Prince Albert, Saskatchewan, Canada Flaman Group of Companies Full time

    Job Overview:Become an integral part of the Flaman team as a _Service Technician_, where your technical expertise and dedication to exceptional service will shine. As a service technician, you will be responsible for diagnosing, repairing, and maintaining our products, ensuring they operate at peak performance. If you are passionate about solving technical...

  • Sales Consultant

    1 month ago

    Prince Albert, Canada CB Canada Full time

    Hello, it’s a new day, and it’s time to answer the call to elevate your career and make life accessible for all. Our purpose is to make life accessible. Our compassion and knowledge set us apart. With kindness and expertise, we support individuals by delivering the right mobility, accessibility, personal care, and daily living solutions. We believe...

  • Sales Consultant

    3 weeks ago

    Prince Albert, Canada CB Canada Full time

    Hello, it’s a new day, and it’s time to answer the call to elevate your career and make life accessible for all. Our purpose is to make life accessible. Our compassion and knowledge set us apart. With kindness and expertise, we support individuals by delivering the right mobility, accessibility, personal care, and daily living solutions. We believe...

  • Agriculture Equipment Service Technician

    4 days ago

    Prince Albert, Canada Redhead Equipment Full time

    **Job Overview**: We have an exiting job opportunity as an **Agriculture Equipment Service Technician** at our **Prince Albert** branch. You will be responsible for the inspection, diagnosis, repair and service of Agriculture equipment. At Redhead Equipment we do Whatever It Takes to meet the needs of our customers and have been doing for 75 years. We...