Service Technician

1 week ago

Prince Albert, Saskatchewan, Canada Flaman Group of Companies Full time

Job Overview:


Become an integral part of the Flaman team as a
_Service Technician_, where your technical expertise and dedication to exceptional service will shine.

As a service technician, you will be responsible for diagnosing, repairing, and maintaining our products, ensuring they operate at peak performance.

If you are passionate about solving technical challenges, providing top-notch customer service, and thrive in a hands-on environment, this role offers an exciting opportunity for you to make a meaningful impact within our organization.


Key Responsibilities:

-
Technical Troubleshooting & Repair:

  • Diagnose and repair various technical issues in our products, using your knowledge and expertise.
  • Conduct thorough inspections to identify problems, provide accurate diagnoses, and implement effective solutions.
-
Preventative Maintenance:

  • Perform routine maintenance and inspections to prevent potential malfunctions and maintain product longevity.
  • Create maintenance schedules and checklists, ensuring compliance with established standards and guidelines.
-
Customer Service & Communication:

  • Interact with customers to understand their concerns and provide clear explanations of repairs or maintenance procedures.
  • Offer recommendations for improving product performance and provide exceptional customer service at all times.
-
Documentation & Reporting

  • Maintain detailed records of all service activities, including repairs, replacements, and maintenance tasks.
  • Generate comprehensive reports on service activities, highlighting findings, solutions, and recommendations.
-
Safety & Compliance

  • Adhere to safety protocols and guidelines to ensure a secure work environment for both yourself, customers, and your team.
  • Comply with all company policies, procedures, and industry regulations.

Desired Qualifications & Traits:

  • High school diploma or equivalent; technical certifications or relevant education would be considered an asset.
  • Mechanical inclination and problemsolving skills.
  • Familiarity with various tools, equipment, and technical components related to the industry.
  • Excellent communication and customer service abilities.
  • Ability to work independently and as part of a team.

Company Overview:

_ People together, doing what's right, making a difference._


Flaman is a group of individuals working together with the guidance of our
3 values:Customer Responsibility
, Achievement of Goals
, and Making Things Better
.

We call ourselves an "Extended Family
" and all value the support
, team atmosphere
, autonomy
, and social interaction** that are key to our culture and our success.


Customer Responsibility:

We each have a responsibility to every customer, and we believe the best way for us to ensure continued success is to create the best experience for and relationship with them.

This is a team effort - everyone needs to be committed to creating a positive customer experience.

Achievement of Goals:
Every team member plays a role in achieving company goals. No matter your position with Flaman, everyone plays a role in the achievement of department, division, or company-wide goals.

Making Things Better:
Flaman believes in making things better for our team, our communities, and our business. We take pride in the fact that we are a business that believes in giving back.

We are always looking for worthy causes/people and take pride in the charitable donations of time and money we provide.


Benefits & Perks:


Are you ready to embark on a fulfilling career journey? Join our dynamic team and make a significant impact on maintaining our seamless operations.

As a Flaman employee, here are some of the benefits and perks that come with being part of our team:

-
Competitive Compensation:

  • We offer a competitive wage, valuing your dedication and hard work.
-
Opportunities for Growth:

  • Take advantage of professional development opportunities and a clear career advancement path, empowering you to reach your full potential.
-
Comprehensive Benefits:

  • Enjoy peace of mind with life insurance and short/longterm disability income insurance, providing financial security in unexpected circumstances.
  • Prioritize your health with our group extended medical, dental, and vision insurance plans.
-
Financial Planning:

  • Secure your future with our group pension plan, complemented by employer matching savings contributions, ensuring your retirement is wellplanned.
-
Support & Assistance:

  • Gain access to our Family Assistance Program, offering counseling and various other forms of assistance, underscoring our commitment to your overall wellness and mentalhealth.

How to Apply:

Join our team where your efforts are valued, and your growth is nurtured. Be a part of an organization that cares about your success, both professionally, and personally.

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