Server

2 months ago

Edmonton, Canada Frank's Community Pub Full time

**Join Our Team at Frank's Community Pub**:_**Server**_

At Frank's Community Pub (“FCP”), our mission is to create a welcoming and inclusive environment where every guest feels valued and cared for We are dedicated to exceptional hospitality, teamwork, and continuous improvement, making Frank's the go-to community gathering place.

**Your Opportunity**:
**Your Key Responsibilities**:

- Guest Service & Hospitality:_
- Provide exceptional service to guests, ensuring a memorable pub experience.
- Take accurate food and drink orders and deliver them promptly.
- Engage with guests in a friendly and professional manner to enhance their experience.
- Basic Bartending:_
- Prepare simple beverages, including alcoholic and non-alcoholic drinks.
- Assist with bar service when required in order to support overall guest satisfaction.
- Order Management & Communication:_
- Effectively communicate with kitchen and bar staff to ensure seamless order flow.
- Manage multiple orders while maintaining attention to detail and accuracy.
- Cleanliness & Safety:_
- Maintain a clean, organized service area in compliance with health and safety regulations.
- Regularly check and clean tables, utensils, and service stations to uphold hygiene standards.
- Payment Processing & Issue Resolution:_
- Process payments accurately and efficiently, handling cash, credit, and POS transactions.
- Address guest inquiries and resolve any issues to ensure satisfaction.
- Team Collaboration & Support:_
- Work closely with fellow servers, kitchen staff, and management to ensure smooth operations.
- Assist teammates during busy periods to maintain high service levels.

**Qualifications**:

- High school diploma or equivalent required.
- ProServe required.
- Strong customer service skills with a passion for hospitality.
- Basic bartending knowledge is an asset but not required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Strong organizational and multitasking abilities.
- Willingness to learn and adapt to new procedures.
- Ability to work both independently and as part of a team.
- Availability to work flexible shifts, including evenings, weekends, and holidays.
- All levels of experience are welcome to apply Training will be provided.

**Inclusion on Tap: Poured Fresh Daily**

We are dedicated to creating a welcoming and inclusive environment where everyone feels valued and respected. We embrace diversity in all its forms and actively seek to uplift voices from all backgrounds, identities, and experiences. We believe that a diverse team not only enriches our workplace but also drives creativity and innovation, helping us better serve our community.

We appreciate the interest of all applicants in joining our team. While we warmly welcome everyone to apply, please note that only those shortlisted for the next steps will be contacted. Thank you for considering Frank’s Community Pub as a place to share your talents.

**Job Types**: Full-time, Part-time

**Education**:

- Secondary School (required)

**Experience**:

- serving: 1 year (preferred)

Licence/Certification:

- ProServe (required)

Work Location: In person

Application deadline: 2024-10-11

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