Part-time Onsite Service Representative

6 months ago

Thornhill, Canada W.W. Grainger Full time

**Work Location Type**:Onsite**

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results.

Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified company, we’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

**Please note this is a Part-Time position with a minimum of 22 hours/week, between the hours of approximately 8:00am-4:30pm.**

**You will be servicing customer locations east of Toronto and require a valid driver's license (G2 minimum) as well as access to a reliable vehicle.**

The **Onsite Service Representative’s (OSR)** main function is to support Grainger’s strategic vision to be Our Customers’ First Choice by providing the best service each and every time to customers in helping them manage their inventory and operations.

**Main Duties and Responsibilities**:
Customer Service/Inventory Management
- Services multiple customer locations on a designated route by providing the following services:

- Receive and stock purchased product in designated customer locations.
- Ensures proper product stocking levels at customer locations by scanning orders as inventory is depleted.
- Oversee customer inventory locations by ensuring proper labeling and quantities on hand are accurate.
- Resolve customer problems promptly and accurately in a manner that will retain and promote customer loyalty in accordance with Grainger policy and procedure.
- Comply with the safety and inspection requirements of both Grainger and the facility where the service is being provided.
- Meet defined KPI’s for the position.

Account growth
- Help generate new orders by engaging with customer to identify additional product needs (e.g., seeks and captures “spot buy” opportunities while on site, looks for additional opportunities to add items to program)

Cross-functional partnerships
- Execute onsite service component of account strategy as defined by cross-functional business partners.
- Work with sales partners to improve customer experience and increase business.

**Required Experience and Qualifications**:

- High school diploma and 1-3 years’ experience in customer service/selling (i.e., Retail / telephone / warehouse) environment.
- Self-motivated, with high energy and dedication to customer service and sales growth.
- Must be comfortable on daily use of technology.
- Ability to effectively collaborate with tact and diplomacy with internal and external customers and cross-functional partners.
- Handle various technical and operational issues.
- Operate in a rapidly changing environment.
- Excellent verbal and written communication skills.
- Background checks and drug screening may be required (as warranted by Company or customer requirements in working on-site and/or operating equipment).
- Must possess and maintain a valid driver’s license in province of residence. May be required to use a personal vehicle for transportation with valid insurance which meet’s Grainger’s standards.

The position may require you to attend at our customers’ sites. Some customers may have alcohol and drug screening policies for on-site contractors and vendors. You may be required to submit to such customer screening procedures as and when requested as a condition of being permitted on such sites.

**Other Work Requirements**:
Ability to lift 25 to 50 lbs.
- Works on-site at customers’ facilities. Personal protective equipment is often required.

**Rewards and Benefits**:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

- Medical, dental, vision and prescription drug coverage
- Paid time off (PTO) and up to 12 company holidays per year (dependent on home province)
- Life insurance coverage, including spousal and dependent life insurance.
- Employee Family Assistance Program to help team members with physical, emotional, mental, financial and other concerns
- Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future
- Educational & Professional Membership Fee Assistance program
- Employee discounts, team member perks and more

**DEI Statement**

Grainger is an Equal Opportunity Workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Accommodations are available on request.

  • Part-time Onsite Service Representative

    6 months ago

    Thornhill, Canada W.W. Grainger Full time

    **Work Location Type**:Mississauga, ON** As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We’re dedicated to providing value for...

  • Retail Representative Part Time

    3 months ago

    Thornhill, Canada CROSSMARK Canada Inc. Full time

    CROSSMARK is a leading sales and marketing services company and is currently recruiting for a Retail Representative role. This position is responsible for execution of in-store merchandising and sales activities within the assigned territory. **Responsibilities** - Follow detailed instructions for execution of client priorities through sales and...

  • Receptionist (Part-time)

    6 months ago

    Thornhill, Canada Thornhill Hyundai Full time

    **The PAG Direct is looking for a Part Time Receptionist to join our growing team at Thornhill Hyundai** **Responsibilities**: - Creating a strong, positive first impression of the dealership by presenting a professional appearance and an efficient, cordial, business-like presence. - Greeting every customer entering the showroom and secure basic...

  • Part-time Receptionist

    4 months ago

    Thornhill, Canada Forest Hill Real Estate Inc. (Rutherford) Full time

    **Must have Real Estate Experience** We are a Busy and Well Established Brokerage in Vaughan looking for a Part-Time Receptionist to join us. Start Date: Immediately if possible Hours per week: 12 General Office Duties Include: *Must have previous Real Estate Experience* - Filing and Labeling - Booking Appts with Brokerbay, Answering Telephones -...

  • Part-time Receptionist

    6 months ago

    Thornhill, Canada Volvo Cars Villa Full time

    How would you like to work with one of Canada's most prestigious and well respected automotive groups? Join Auto World Imports Network! Headquartered in Thornhill Ontario, we are a premier network of 16 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees...

  • Part-time Receptionist

    6 months ago

    Thornhill, Canada AWIN - Volkswagen Villa Full time

    Volkswagen Villa is currently looking for a Part-time Receptionist to join their amazing team! **Job Purpose** The Receptionist is responsible for the dealership's telephone communications and reception. This position accepts and directs incoming calls, takes detailed messages, and provides callers with information in a courteous and professional manner....

  • Part-time Receptionist

    6 months ago

    Thornhill, Canada AWIN- Willowdale Subaru Full time

    Our Willowdale Subaru dealership is looking for a Part-time Receptionist to join their amazing team! **Job Purpose** The Receptionist is responsible for the dealership's telephone communications and reception. This position accepts and directs incoming calls, takes detailed messages, and provides callers with information in a courteous and professional...

  • Part-time Receptionist

    6 months ago

    Thornhill, Canada AWIN - BMW Autohaus Full time

    Our BMW Autohaus - ** **Dealership is looking for a Part-time Receptionist - ** **to join their amazing team!**Job Purpose** The Receptionist is responsible for the dealerships telephone communications and reception. This position accepts and directs incoming calls, takes detailed messages, and provides callers with information in a courteous and...

  • Part-time Receptionist

    6 months ago

    Thornhill, Canada AWIN - Donway Ford Full time

    How would you like to work with one of the most prestigious and well-respected automotive groups? Join AWIN, the new owner of Donway Ford in February! We are looking for experienced Part-time Receptionist to join our team! **Benefits** **We offer competitive salaries and generous benefits!** - Excellent Group Benefits package - Group RRSP Contribution...

  • Part-time Receptionist

    7 months ago

    Thornhill, Canada AWIN-Mercedes-Benz Thornhill Full time

    How would you like to work with one of Canada's most prestigious and well respected automotive groups? Join Auto World Imports Network! Headquartered in Thornhill Ontario, we are a premier network of 22 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees...

  • Customer Service Representative

    6 months ago

    Thornhill, Canada Dominos Pizza Full time

    Dominos Pizza located at 531 atkinson Avenue Thornhill is looking for full time customer service representatives. Job Role: The Customer Service Expert’s role is crucial within the Domino’s system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is...

  • Customer Service Representative

    4 weeks ago

    Thornhill, Canada Honda of Thornhill Full time

    Customer Service Representative Honda of Thornhill, Thornhill, ON L4J1A1 Are you a people person with exceptional communication skills, a passion for problem-solving, and a dedication to delivering outstanding customer service? If you're ready to be the voice of our company and help customers with a smile, we have the perfect opportunity for you! We're...

  • Customer Service Representative

    7 months ago

    Thornhill, Canada Flowers, Fruits and gifts Full time

    _Online Flower Shop Customer Service _ We are an Online Florist seeking a highly motivated and dedicated individual to join our team as a Phone Operator Customer Service Representative in our Flower Shop. **Availability**: - Morning shift 8 AM to 4 PM - Afternoon shift available - Must be available on Holidays and some weekends **Responsibilities**: -...

  • Part-time Receptionist

    6 months ago

    Thornhill, Canada HSC Holdings Inc Full time

    How would you like to work with one of Canada's most prestigious and well respected automotive groups? Join Auto World Imports Network! Headquartered in Thornhill Ontario, we are a premier network of 16 luxury automobile dealerships as well as 3 state of the art collision centres in the Greater Toronto Area. Our company values its customers and employees...

  • Dietary Aide

    2 months ago

    Thornhill, Canada Shouldice Hospital Full time

    **Position**: Dietary Aide **Type**: Part-time Shouldice Hospital in Thornhill, the leader in hernia repairs, is looking for a part-time permanent Dietary Aide to provide patient-centred care with exceptional customer service. Interested individuals who possess the skills listed below are encouraged to apply. **Position Purpose** This part-time position...

  • Part-time- Dietary Aide

    6 months ago

    Thornhill, Canada Shouldice Hospital Full time

    **Position**: Dietary Aide **Type**: Part-time Shouldice Hospital in Thornhill, the leader in hernia repairs, is looking for a part-time permanent Dietary Aide to provide patient-centred care with exceptional customer service. Interested individuals who possess the skills listed below are encouraged to apply. **Position Purpose** This part-time position...

  • Food Service Worker

    2 months ago

    Thornhill, Canada Olive Branch Full time

    **About Olive Branch**: Olive Branch is a brand-new kosher grocery store opening soon in Promenade Mall! As we aim to be Thornhill’s community hub and go-to source for premium kosher food, our team will be at the heart of an incredible shopping experience featuring a bakery department, fresh fish, deli, and cheese counters, produce departments, prepared...

  • Cashier (Full Time and Part Time)

    4 months ago

    Thornhill, Canada Olive Branch Full time

    **About Olive Branch**: Olive Branch is a brand-new kosher grocery store opening soon in Promenade Mall! As we aim to be Thornhill’s community hub and go-to source for premium kosher food, our team will be at the heart of an incredible shopping experience featuring a bakery department, fresh fish, deli, and cheese counters, produce departments, prepared...

  • Part Time Key Holder

    6 months ago

    Thornhill, Canada Boathouse Full time

    Job description At Boathouse we believe that a job should be challenging and rewarding, but also fun! When you join us you are joining a lifestyle! If you are sales driven, and have excellent customer service skills, then we want you! We are seeking a Part Time Key Holder for our Boathouse Promenade Mall. Qualifications: - Have a skillset strong in...

  • Part Time Receiver

    4 months ago

    Thornhill, Canada Ren's Pets Full time

    Ren’s Pets will accommodate the needs of people with disabilities in the hiring process. Ren’s Pets is here for your pet’s best life. We have the best people, perks and pets! The Receiving Associate is responsible for ensuring all merchandise is ordered, delivered and received in a timely manner. **Duties and Responsibilities** Under the...