Accounts Receivable Specialist

3 weeks ago

Kelowna, Canada Kelowna Office (TNGA360) Full time

**About Us**:
TNG is currently seeking **Commercial Accounts Receivable Specialist** to join our team We are proud to be a part of the** Pattison Group of Companies**. The Jim Pattison Group is broadly based across the automotive, media, packaging, food sales and distribution, magazine distribution, entertainment, export and financial industries and is the second-largest private company in Canada.

**About You**:

- Strong technical proficiency with a good command of systems including MS Office
- Past accounting, bookkeeping or data entry experience is an asset

**Position Overview**:
The Account Receivable Specialist is responsible for the management of retail customers' accounts, including monitoring cash deposits to terms, processing and reconciling payments, researching discrepancies and unpaid items, and responding to customer inquiries. The specialist is also responsible for reporting the account statuses to management; this includes risk escalations and operational concerns that affect payment.

**Job Salary**: $39.000 annually

Roles and Responsibilities:
**Account Management**
- Monitor payments for all customers to ensure customers are paying to agreed terms.
- Customer communication
- Expedient and consistent pursuit and escalation of past due items.
- Review all open items on an ongoing basis to identify problems.

**Research Services**
- Prepare, track, and follow up on packages and portal submissions.
- Address all issues relating to discrepancies.
- Investigate and resolve payment related problems forwarded from Customer Service.
- Characterize and group identified problems by root cause.

**Business Support**
- Identify and contribute to solution of process problems with functional leadership.
- Track and report operational issues.
- Prepare week ending and month ending reporting for management to review.
- Seek efficiency in performance of tasks.
- Other duties as assigned.

**Skill/Knowledge requirements**:

- Strong analytical and problem solving skills
- A good command of MS Office
- Ability to work well in a team environment
- Good verbal & written communication skills

**Key Performance Indicators (KPI's)**:

- Cycle time to address outstanding items
- Tracking of matters addressed (PCoding)
- Unapplied Payments
- Over terms items
- Bad Debt/write offs

**Applying**:

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