Product Owner, Offers

1 day ago


Toronto, Canada Air Miles Full time

The AIR MILES Rewards Program has earned the trust and support of more than two-thirds of Canadian households. For over two decades, we have helped our Partners use Canada’s most widely accepted loyalty currency, AIR MILES® reward miles, to influence customer behavior, drive profitability, and build long-term relationships.

Benefits and Perks at AIR MILES:

- COVID-19 Work-from-Home safety response
- Annual Wellness Subsidy includes a Headspace Account
- Loyalty Days and Anniversary Air Miles
- Recognized as Canada’s Top Employer
- Extensive Learning and Development Tools and Programs
- Flexible Work Arrangements
- Tuition Reimbursement
- Summer Hours Program
- AIR MILES Gold® Collector
- Group RRSPs & Company match
- Wellness Resources including Cognitive Behavioural Therapy
- Volunteer Paid Time Off Program

There’s a reason we’re recognized as one of the best places to work year after year, we give you more than a place to work, we give you a place to grow your career. That’s what sets us apart. Our Associate values are the foundation of who we are as a company and how we will embrace the opportunities in front of us: We Find Strength in Our Differences, We Deliver Work that We’re Proud Of, We Own Our Successes and Our Misses, We Make Brave Informed Choices, We Know How to Have Fun, We Stay Humble

What Will You Work On?

As Product Owner, Offers, your task will be to deliver on the day-to-day execution of one of our program’s most central collector experiences across various digital platforms. Reporting to the Senior Product Manager, Offers, you’ll use your product chops and leadership abilities to help create and deliver data-driven, personalized offers experience for new and existing AIRMILES collectors alike. Like all successful Product people, you’ll rely on your passion, vision, and impeccable communication skills to get the job done.

Working within an agile framework will be key to finding success here at Air Miles, especially for this opportunity. You’ll play a critical role in helping the scrum team focus their efforts, and collaborate on a daily basis with UX, Engineering, and a variety of stakeholders to move quickly and keep focused. While the Adobe tech stack here may be new to you (bonus points if it’s not), the challenge to gather and translate business requirements into user stories the team can run with will feel natural as you unpack the “why” for the developers and stakeholders alike.

How Will You Create Impact?

Offers is one of the key pillars to the business to help collectors earn miles to get to their reward faster. The offers experience you manage will have a material impact on collector satisfaction, digital experience, and the bottom line. By confidently leading requirements gathering and delivery, you’ll be at the forefront of making changes that matter. In addition, your support of the portfolio roadmap will be key to supporting the future of the digital experience here at Air Miles.

As Product Owner, you’ll be available to help support the needs of the Agile team and manage the day to day requirements for Agile projects including:

- Attend daily stand-ups, coordinate meetings and retrospectives, make timely decisions and provide required inputs on behalf of stakeholders
- Lead planning activities, work with Business and Stakeholders to maintain a groomed and prioritized backlog
- Support the larger digital strategy while maintaining your own, product-specific roadmap
- Work collaboratively with the UX team on designs and deliverables
- Work with stakeholders to understand the different ways collectors can earn miles (in-store, online, airmilesshops.ca, travel, etc.)
- Work with other Product Owners to manage dependencies across teams and contribute to an effective community of practice
- Monitor and communicate team status to interested stakeholders
- Educate stakeholders in the process followed by the team and provide timely updates on progress to interested Stakeholders

Let’s Talk About You:

- You’ve got the “big three” Product skills in spades: Passion, vision, and clear communication
- You bring 3-5 years of experience in product management, product marketing, business development or technology with you
- Experience in the loyalty space isn’t essential, but it’s a big plus
- You’re familiar with Agile methodologies and ways of working
- You can confidently turn a vision into clear business requirements and user stories, and know how to sequence the work to maximize value for users
- You’re detail-oriented and understand the value of prioritization, so handling multiple priorities (and sometimes saying no) in a fast-paced environment is a snap
- You’re driven by the idea of building relationships with stakeholders and inspiring confidence within your team
- You take pride in owning a product, and are ready roll up your sleeves to get things done
- Ability to work Hybrid: #LI-Hybrid

AIR MILES is for everyone. We



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