Product Owner
3 days ago
All referred applicants must first be submitted through Workday by a current Loblaw Colleague.
**Location**:
500 Lakeshore Blvd. West, Toronto, Ontario, M5V 2V9
When you hire great people, great things can happen.
PC Financial offers unprecedented value to Canadians through payment products. We're a different kind of bank with a different type of team—we’re collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more.
Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.
Reporting to the Senior Manager, Digital Banking, the Product Owner will support planning and own delivery of key platform functionality such as new features, enhancements, architectural development, and reporting and analytics that deliver value across Digital, Call Center & Pavilion channels.
As one of the key leaders in product development, the Product Owner will work with the technical & non-technical partners to represent the voice of the customer and the vision of the product throughout the product development process, and present these as user stories to the engineering team.
The Product Owner will bring strong leadership and organizational skills to bear to maintain a steady release plan.
What You'll Do
- Own a product backlog and ensure they are prioritized to continuously remove customer friction and drive business value.
- Own the end-to-end customer experience for money movement journeys
- Lead product discovery working through complex problems to generate ideas and solutions
- Partner with stakeholders across all levels within the organization to identify business challenges and gain alignment on the roadmap
- Represent the voice of the customer and actively seek customer feedback, behaviors and analytics.
- Run and own research on the customer as well as the market in order to build truly customer first solutions.
- Active participant in scrum ceremonies such as refinement, story pointing, sprint planning and demos.
- Define and execute a Minimum Viable Product (MVP) balancing between the digital strategy, execution of new features, and continuous optimization.
- Be accountable for driving key metrics forward for the money movement outcome
- Manage multiple and sometimes conflicting timelines.
What You Bring
- Minimum of 3-5 years of digital product management and agile/scrum experience.
- Experience with agile/scrum software development methodology.
- Flexibility to partner with stakeholders across all levels within and outside the organization.
- Able to dive in to a problem area to pull insights and generate creative solutions.
- Competent presentation, analytical and problem-solving skills.
- Competent with analytics tools (Adobe, Google Analytics), agile project management tools (Jira and/or Miro) and remote user testing.
- Ability to work independently and as part of a dynamic group.
Number of Openings:
1
- PC Financial recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our _
- organization. Accommodation_
- is available upon request for applicants and colleagues with disabilities._
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct - it reinforces what our customers and stakeholders expect of us.
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