Application Consultant

2 months ago

Toronto, Canada Wunderman Thompson MAP Full time

AUG 16, 2023

Become a valued member of the Catalyst Core product team as an experienced and driven Application Consultant. Take on a pivotal role in configuring seamless end-to-end experiences for Catalyst's tool launches across clients. You will work closely with marketing operational teams and other product teams to configure, operate, and troubleshoot a set of products within the Catalyst platform.

What will your day look like?

Use your technical understanding of client processes and ways of working to configure end-to-end experiences for Catalyst to realize its vision of launching the Catalyst tools across clients. Once you are equipped with the necessary knowledge, your responsibilities will include:

- Collaborate with developers and product managers to configure and operate a set of products within the Catalyst platform.
- Take part in doing configuration tasks based on support requests from clients.
- Configure client business rules and automation, and product features based on specifications and design.
- Test configuration and newly developed features.
- Identify optimization possibilities.
- Actively follow up with different clients based on the solution rollout map to identify upgrades or new solutions that need to be put in place.

Who are you going to work with?

At Catalyst Core, you will join a group of proficient colleagues who are always ready to help. We take pride in our multicultural environment and maintain a relaxed yet dynamic atmosphere where we not only work together but also know how to enjoy our time.

What do you bring to the table?

Personally, you are proactive and detail-oriented. With your logical and structured mindset, you find it easy to adapt to new software.
Qualifications:

- Strong technical skills with experience in configuring and operating a set of products within a platform.
- Ability to work in a multi-functional team and collaborate with internal operational teams and other product teams.
- Knowledge of software development lifecycle and agile methodologies.
- Knowledge of or work experience with Javascript, SQL and XML would be considered a plus.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.

If you are passionate about delivering exceptional results and want to be part of a dynamic team that is committed to delivering value to our clients, we want to hear from you.

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