Supervisor, Emergency Department

1 month ago

Midland, Canada Georgian Bay General Hospital Full time

**JOIN US IN MAKING EXCELLENT CARE PERSONAL**

At Georgian Bay General Hospital (GBGH), our commitment to excellence sets us apart. We believe in making excellent care personal, and we're on a relentless journey to enhance the well-being of both our staff and patients. Are you ready to contribute to a healthcare legacy that makes a difference? We are on the lookout for individuals driven by purpose, eager to make a substantial impact on the lives of our patients, their families, and our dedicated staff.

**THE OPPORTUNITY**

As the **Supervisor**, you will report directly to the Manager of the Emergency Department (ED) and Intensive Care Unit (ICU). You will work in collaboration with professional practice team members, the organizations leadership team, professional staff, and inter-professional staff to coordinate, lead, and support the organizational development of education supporting the strategic vision and direction of GBGH. While engaging and collaborating with key stakeholders, in this role you will develop and implement programs to ensure the provision of safe, quality patient care and will assist in creating inter professional practice environments that foster creativity, growth, professional judgment, and best practice standards.

**KEY ACCOUNTABILITIES & RESPONSIBILITIES**
- Coordinate and facilitate the day-to-day operations of the two units.
- Collaborate with unit managers and interdisciplinary teams to ensure smooth workflow, optimal patient outcomes, and adherence to established protocols and standards.
- Monitor and manage resources, including equipment, supplies, and staffing, to meet patient care needs effectively.
- Develop, implement, and evaluate educational programs and training sessions for staff members on your team.
- Provide orientation for new staff members and ongoing education for existing staff to enhance clinical skills, promote best practices, and ensure compliance with regulatory requirements.
- Serve as a resource and mentor for staff members, offering guidance and support in clinical decision-making, patient care management, and professional development.
- Participate in quality improvement initiatives aimed at enhancing patient safety, satisfaction, and outcomes in your units.
- Collect and analyze data related to clinical outcomes, patient experiences, and process metrics to identify areas for improvement and implement evidence-based interventions.
- Collaborate with quality improvement teams and committees to implement best practices, monitor performance indicators, and achieve quality goals.
- Conduct impact analysis to determine training and education activity and program interdependencies (e.g. technical Expanse systems use, orientation, accreditation, hand hygiene, new or updated care and treatment standards) and keep staff updated with new practices, skills, and certifications in assigned clinical areas.
- Develop reports of staff disciplinary actions for submission to regulatory health professional colleges and professional associations in collaboration with Manager and Clinical Director.
- Assist in the development, review, and revision of policies, procedures, and protocols relevant to the units.
- Foster effective communication and collaboration among team members, promoting a culture of teamwork, mutual respect, and accountability.
- Serve as a liaison between your teams and other departments or external stakeholders, facilitating interdisciplinary collaboration and coordination of care.

Job Requirements:
**QUALIFICATIONS & EXPERIENCE**
- Graduate of an accredited school of nursing or allied health with a certificate of registration in good standing from a healthcare regulatory college or health care professional in good standing with their respective College.
- Knowledgeable and proficient with the College of Nurses of Ontario standards of practice (CNO).
- Minimum 3-5 years experience in an acute healthcare Setting.
- Demonstrated experience in adult education to design, deliver and evaluate educational programs.
- Experience with clinical and educational program development, implementation, and evaluation.
- Experience with continuous quality improvement methods.
- Basic Cardiac Life Support (BCLS) and Advanced Cardiac Life Support (ACLS) certifications and PALS.
- Demonstrated ability to work independently, be self-directed and manage competing priorities.
- Demonstrated competency assessment, facilitation, mentorship, and coaching skills.
- Demonstrated ability to assess needs, plan, develop, implement, and evaluate educational programs and outcome indicators.
- Demonstrated strong communication and interpersonal skills, with the ability to work collaboratively with physicians, inter-professional team members, and other stakeholders.
- Demonstrated ability to provide leadership, support, and critical analysis in stressful, complex clinical and emotional situations.
- Embraces a philosophy of person-centered care while being committed to GBGH’s Valu

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