Deputy Director Handling

2 weeks ago

Toronto, Canada Newrest Full time

Oversee all operations of Handling: plane loading, delivery, ramp operations, coordination with airport authorities
- Manage scheduling of the team to offer the best expected service to the clients and optimize the Company resources
- Monitor and analyze delivery schedule to ensure routes are optimized
- Ensure service and cost targets are met, develop and implement recommendations as required
- Manage the staff at all level: hiring, training, discipline, promotions, assignment of work, monitoring, hours
- Monitor entire transportation process, inventory tracking of company’s equipment stocks; manage trucks fleet
- Follow the company rules, the labor legislation & all applicable legal requirements
- Update and monitor the training of the team in terms of Quality and safety, including the protective equipment
- Control alerts and food safety issues closely with the Quality Manager
- Check for proper maintenance of equipment and premises every day
- Manage and controls the performance of his department through operational KPIs (punctuality, accidents & incidents ) and share planned actions and to have the expected improvement and to be in line with the Group standards
- Implement all means to meet our primary goal of "delivering on time, determined by our customers"
- Ensures compliance in service delivery
- Arrange and optimize the projected schedules based on aircraft movements of the day
- Ensures the best expected close follow-up and fluent communication with the company customers
- Ensure a timely and fully update of the Pax load and all service given to the clients
- Directly oversee coordination of operations, be the final decision maker for requests and modifications
- Organize schedules of teams
- Manage the staff at all level: hiring, training, discipline, promotions, assignment of work, monitoring, hours
- Act as a guarantor that all additional services sold are registered on the delivery notes
- Ensures proper reporting to the Unit Manager
- Plan, optimize and follow-up the preventive and curative maintenance of fleet assigned
- Monitor and optimize the fuel consumption related to fleet assigned
- Ensures the proper use of equipment and vehicles at the disposal of the service
- Enforce and monitor the respect of truck safety rules and traffic laws
- Enforce safety rules regarding the unit building, the equipment, and the workstations
- Superior education / College degree in logistics, supply chain and / or management is an asset
- 3 years management experience
- Strong oral and written communication skills, strong interpersonal skills
- Field experience in food handling / Logistics / Transportation / Airlines industry is required
- Ability to build successful teams and partnerships.
- Possess a strategic mind-set with the ability to solve problems and resolve conflicts using innovative ideas.
- Valid Work Permit
- Valid Driving License
- Ability to successfully meet all Airport clearance requirements

**ABOUT NEWREST**:
Specialist in out-of-home catering in 54 countries, and the only player to intervene in all sectors of catering and related services, Newrest is one of the world leaders in multi-sector catering.

Our 36,000 committed and talented employees do what is necessary to offer consumers balanced, diversified and tasty meals while scrupulously respecting hygiene and food safety standards.

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