Automotive Service Advisor
2 weeks ago
At Northside Nissan, the service department aspires to offer our customers a fast and efficient service that will leave them feeling satisfied and comfortable knowing their vehicles are in capable hands. As an service advisor, you will play a key role as the main contact point setting the tone for the customers experience. We offer online and in class training in addition to the on the job training you will receive to help guide you.
**Responsibilities**:
Making outbound phone calls as well as answering incoming calls
Booking appointments
Greet and assist customers as they enter the breezeway
Checking in the customer and conducting a vehicle walk around
Listen to customer requests and clearly communicate recommendations for vehicle
Receive customer payments both online and in person
Ability to answer customer questions and concerns in regards to warranty
Follow up after customer service
Requirements and Abilities:
Valid drivers license with a clean drivers abstract
1 Year of customer service experience
Preferred 1-2 years of experience in automotive industry as an advisor
Previous experience with Reynolds prefered but not required
Efficient with technology and software programs
Organized individual that is self-driven, willing to work in a team setting, exceptional communication skills and the ability to adapt to various situations
**Benefits**:
Dental care
Extended health care
On-site parking
Schedule:
Monday to Friday
Weekends as needed
**Experience**:
Pay: $70,000.00-$90,000.00 per year
**Benefits**:
- Dental care
- Life insurance
- Paid time off
- Vision care
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (preferred)
Ability to Commute:
- Edmonton, AB (required)
Ability to Relocate:
- Edmonton, AB: Relocate before starting work (required)
Work Location: In person
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