Communications Advisor

2 weeks ago

Toronto, Canada Desjardins Full time

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

Job Level

NV-08

Collabria is a Canadian credit card issuer offering white-label card programs to Canadian credit unions that serve their consumer and commercial members. As a client-centric provider, Collabria focuses on delivering convenient, secure, and valuable credit card programs. This helps the credit unions develop broader and deeper relationships with their members.

What sets Collabria apart is its foundation in partnerships, collaboration, and responsiveness.

At Collabria, we are passionate about providing Canadian credit unions with unique credit card services to help them stay competitive against the big banks. Our services give credit unions the ability to personalize product offerings with their brands and enhance the overall experience for their members. We are a rapidly growing company with a lot of exciting openings and opportunities for career advancement.

As a communications advisor, you help promote the organization’s projects, policies and programs by designing and developing communications and sharing them within Collabria Financial and with its partners and cardholders.

You will be accountable for the timely, accurate and effective development and execution of communication plans informing both internal Collabria Financial stakeholders along with external partner stakeholders of relevant project and marketing plan initiatives.

You develop tools, methods, and processes. Your projects and initiatives require extensive knowledge of your line of work.

You propose recommendations, solutions and action plans based on the organization’s objectives and priorities. You share ideas and help solve problems using your analytical skills and extensive knowledge of the line of business. You interact with stakeholders working in other fields. Interpersonal savvy is therefore essential.

You help establish and promote the organization’s brand reputation and as part of your role, you may be called upon to create and update social and digital media communications.

General Information on the Position

As the Communications Advisor you will:
Main responsibilities- Diagnose issues, challenges and needs related to communications projects to determine target outcomes- Help develop and implement objectives, solutions, policies, programs, and action plans- Analyze information and stakeholder requests, conduct studies, and write reports. Make recommendations- Create content with the purpose of communicating with our stakeholders in both utilizing a variety of mediums, ensuring the overall relevance and consistency of the interactions- Prioritize your work and manage parallel deliverables- Collaborate with various stakeholders and interact with cross-functional teams- Be able to write in simple, compelling language.

Other working conditions- Workplace: Position located in Toronto, Calgary or Winnipeg, depending on the applicant selected. The work arrangement for the position is hybrid work #LI-Hybrid- Number of jobs available: 1

**Qualifications**:
- Bachelor's degree in a related field- A minimum of 3 years of relevant experience- Experience communicating in the B2B space with the ability to create effective partner engagement strategies

Please note that other combinations of qualifications and relevant experience may be considered

Specific knowledge- Very good knowledge with project and organizational skills- Knowledge of Content Management Systems (CMS)- Knowledge of organizational change management communication techniques-
- Complete proficiency in English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients

Desjardins Cross-sector skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Ambiguity, Collaborates, Communicates effectively, Interpersonal Savvy, Plans and aligns

Work Location

11 King Street West Toronto

Trade Union

Non Syndiqué

Unposting Date

2024-03-18

Job Family

Communications (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.

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