Web Officer

3 weeks ago

Ottawa, Canada The Ottawa Hospital Full time

**About The Ottawa Hospital**:

- Inspirés par la recherche et guidés par la compassion.L’Hôpital d’Ottawa est l’un des plus grands hôpitaux d’enseignement et de recherche au Canada. Comptant plus de 1 100 lits et un effectif de quelque 12 000 travailleurs de la santé sur plusieurs campus, nous fournissons des soins spécialisés à la population de l’Est de l’Ontario.- Par la compassion de son personnel et la quête perpétuelle de nouvelles découvertes, l’Hôpital d’Ottawa cherche sans relâche des solutions aux défis les plus complexes en santé, tout en ralliant la population à sa vision d’offrir d’excellents soins.En collaboration avec son institut de recherche, l'Université d’Ottawa et d’autres partenaires, l’Hôpital s’est taillé une réputation de choix à l’échelle nationale et internationale pour l’excellence de ses soins, de sa formation et de ses recherches, et ce, tout en répondant aux besoins d’une population multiculturelle.**Position Information**:
Temporary until approximately December 20, 2024.

**Position Information**:
This position falls under the Internal Communications department.

**Position Description**:
This Web Officer will help ensure that the Ottawa Hospital’s internal and external websites reflect the Hospital’s mission, vision, and brand, and uphold a best-in-class digital experience for our patients, their families, and our staff and enable us to enhance engagement as well as our visual brand. The Web Officer will work alongside TOH’s Lead Web Officer, and closely with the Lead Digital Content and Brand Strategist, and Manager, Brand Strategy, to improve the online patient experience through the leadership of various Ottawa Hospital web and online initiatives:
- Helping lead quality-control processes to screen and reshape content destined for the Hospital’s website aligning with best practices and mobile first approaches
- Helping lead the migration of web content and formatting of online PDF’s into accessible formats.
- Helping lead and ensure compliance of web content and documents with legal obligations under the Accessibility for Ontarians with Disabilities Act (AODA).
- In addition, the Web Officer will play a pivotal role on the internal team to help execute the development of The Ottawa Hospital’s web transformation project from onboarding to completion, as led by an external agency. The web transformation project is focused on the update of three targeted sites:
- TOH.CA - The Ottawa Hospital’s main website, which covers the General, Civic and Riverside Campuses
- OHRI.CA - The Ottawa Hospital Research Institute, connected to the TOH site but managed by the OHRI team
- MyHospital - TOH’s internal SharePoint Intranet site**Rotation/Shifts**:
Days, 8 hour shifts.

**What you will do**:
- Help lead the maintenance of the current and future public and intranet websites, ensuring that sites meet user expectations, adhere to design standards, run smoothly, and are consistently optimized to the highest standard;
- Help lead and problem solve policy issues relating to web accessibility compliance, ensuring the organization’s compliance with AODA accessibility requirements all-the-while optimizing efficiency and improving the online patient experience;
- Work collaboratively with the Web Transformation Project internal team (Project Manager, Lead Web Officer, Content Writers, Lead, Digital Content and Brand Strategist, TOH Digital Solutions Department) and the external agency, to ensure that the Web Transformation Project is delivered on time and withing scope and budget - helping lead the migration and mobilization of content in alignment with branding, accessibility guidelines, policies, and design.
- Provide timely and relevant data analysis of web assets to ensure content is up to date and relevant.
- Help lead quality assurance testing and analysis, gather, and refine specifications and requirements based on technical needs.
- Help lead the ongoing development and design of responsive website platforms including functionality, performance, upgrading and maintenance.
- Writing well designed, testable, efficient code (when/if required) by using best software development practices and integrating data from various back-end services and databases**What you will bring**:
- Three (3) year diploma in community college in computer science, IT, systems engineering or related qualifications.
- A minimum of five (5) years recent, related experience as a web manager;
- Experience with preparing and delivering data/metrics, writing briefing notes for Senior Management;
- Ability to develop and maintain relationships with project stakeholders and to manage internal and relationships and expectations;
- Ability to prepare, analyze and deliver data reports;
- Ability to implement, facilitate, lead change, and to propose process improvements, troubleshooting, and value-added initiatives;
- Ability to build strong relationshi

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