Endpoint Administrator

3 weeks ago

Montréal, Canada GSOFT Full time

Company Description
We’re GSoft, home to a family of software products that lay the groundwork for a better employee experience. Our goal is to make work simpler, kinder, and faster.
Specifically, we help companies get the most out of Microsoft 365 with ShareGate. We help managers grow their teams with Officevibe. And we ensure every onboarding is a memorable experience with Softstart.
Every day, we find better ways to work.

Job Description_
So, what will your new role look like?_
As our first Desktop Administrator, you’ll be taking full ownership of Modern Desktop Manager (MDM) at GSoft. You’ll be responsible for assisting in the design, implementation, and management of our end-user computing technology. Also, you’ll be delivering continuous improvement, innovation, and automation by implementing the latest standards of modern-desktop-management throughout the organization. Furthermore, you’ll also be responsible for upholding end-user workstation performance, security, and compliance.

Here are some of the projects and responsibilities you’ll be undertaking:

- Performing a full discovery of our Microsoft Endpoint Manager (Intune) and Jamf Pro/Connect environments.
- Analysis, addition and modification of existing configuration profiles and policies.
- Reviewing and enforcing end-user device compliance.
- Management of endpoint OS and software patching.
- Collaborating with our IT Security team to increase device security and vulnerability mitigation.
- Working with our IT support team to automate and streamline support efforts.
- Reviewing and maintaining device inventory using automation.
- Building customized PowerShell scripts for process automation.

**What does your future team look like?**
A team of nine experts, split amongst two teams; IT support and IT Infrastructure. You’ll be joining the latter. These teams ensure the continuity of operations of GSoft and its products.
- What are the newest challenges awaiting your team?_
- Over the next 12 months, the IT team will need to substantially increase its efforts to improve end-user device security, compliance, and management.
- Multiple other projects are dependent on the successful rollout of certain MDM features such as the Microsoft Company Portal, Microsoft Store, removal of local-admin rights, automated software patching, device compliance, and more.

**Qualifications**:

- Expert Proficiency using Microsoft Endpoint Manager (Intune) for Windows+Linux device management;
- Superior Proficiency using Jamf Pro and Jamf Connect for macOS device management;
- Advanced PowerShell (with Graph API) scripting for administration, automation of processes, and issue resolution;
- Experience with Windows/Mac app-packaging and distribution;
- Experience administering AzureAD and M365.

Additional Information
At GSoft, we build together, we trust each other, and we support each other in success or failure. You will be able to express yourself, evolve and develop your creativity in an environment that will adapt to your daily life and your needs.
We strive to create a healthy and inclusive work environment. This is everyone’s business.
Phone Screen - Virtual Interview using Microsoft Teams - Work Sample - Job Offer
We are looking forward to getting to know you
LI-Remote

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