Field Service Specialist

1 week ago

Mississauga, Canada Sulzer Full time

Water-E583

Field Service Specialist / Technician - Full Time - Mississauga, Canada

**At Sulzer, you are in charge of your career and continued development. Take the opportunity to broaden your skills by seeking new roles that reflect your experience. Create your own impact by building solutions that help make lives safer, smarter and more sustainable.**

Join our Water team within the Flow Equipment division in Canada as a Field Service Specialist / Technician to help us take Sulzer Pumps (Canada) Inc. to the next level.

**Your main tasks and responsibilities**:

- Assist with addressing technical service problems within North America
- Acting technical support for Sulzer direct offices, Sales Distributors, Sales Representatives and Authorized Service Centers.
- Execution of on-site “Start-up” procedures for equipment sold including completing all forms and templates in accordance with existing Service procedures
- Perform “on-site” start-up and troubleshooting on all Sulzer Wastewater products (pumps, mixers, blowers, turbo-compressors, and controls)
- Provide start-up training
- Coordination with parties to facilitate installation of proposed equipment, including definition of scope, obtain on-site verification that all pre-requisites for installing equipment is met, and final check of the installed equipment prior to commencing start-up procedures

**To succeed in this role, you will need**:

- Experience with blowers and turbo-compressors is a plus
- Experience in troubleshooting and repair of electric motors and submersible pumps, previous experience working with control panels, PLC’s, VFD’s, and Electrical and/or Mechanical Certifications are a plus
- Ability to work with rotating equipment, meggers, VOM’s, amp probes, power meters, flow and pressure meters
- Good verbal and written communication skills
- Team player, flexible, and 100% customer service oriented
- Willingness to travel up-to 70% within North America
- Must have an excellent driving record
- Computer Skills: Knowledge of Microsoft Office products such as Word, Excel, Power Point, and Outlook at a good working level

Physical Requirements:

- Lifting up to 70 pounds
- Driving / Must have valid driver’s license

All employees are required to comply with all work instructions, policies, and posted signs or instructions regarding safety, including but not limited to proper use of required PPE at all times.

**What we offer you**:

- Pension matching
- Disability insurance
- Employee assistance program
- Extended health and dental, and vision care
- Life insurance
- On-site parking
- Paid time off

At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable

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