Quick Service Food

3 days ago


Niagara Falls, Canada Great Wolf Lodge Full time

**Book your interview today - text GWLNIAGARA to 289-270-6915**

Join the Pack with **YEAR ROUND EMPLOYMENT, BENEFITS AND FULL-TIME HOURS.** We think you’d be GREAT

**Provide positive and dynamic 5 STAR PAW service for our Pack and guests with a systems based approach.**

The **Quick Service Food & Beverage Team Lead **helpsguide and provide direction to Pack Members daily as per the guidance of the Outlet Supervisor; processes customer orders; completes orders; maintains food and beverage readiness and serving area; collects revenues; keeps supplies ready and equipment operating; maintains safe, secure, and healthy work environment.

**Primary Duties**
- Willingness to accept the most effective role.
- Positive drive, accountability and progressive leadership; Assist in the development of the Food & Beverage team skilled at delivering the Great Wolf Lodge Brand Standards.
- Work closely with Outlet Supervisor and Culinary Lead with regards to scheduling of Pack Member, daily operations and administrative support.
- Acting in the role of Trainer for new Pack Members and existing Pack Members.
- Ensure guests are served in a professional and efficient manner. Follow-up on any reasonable requests; resolves guest concerns as needed and within reason to reduce guest wait times

**Qualifications**
- Promotes team spirit and works collaboratively to achieve team goals.
- Basic knowledge of all Microsoft Office software & Squirrel POS system.
- Projects a professional and polished image that inspires confidence and trust.
- Takes a leadership approach to every task.
- Experience resolving conflict between groups with opposing perspectives, agendas, or priorities.
- Must be Smart Serve certified if age 18 or older.
- Must be Food Safe Certified.
- Food production knowledge an asset.
- Able to work with mínimal supervision.

**Physical Requirements**
- Able to lift up to 50lbs and able to sit and/or stand for long periods of time.

**Job Types**: Full-time, Permanent

**Salary**: From $17.50 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Holidays
- Weekend availability

Work Location: One location



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