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Business Consultant Level 2
4 months ago
Business Consultants at Experience Level 2 are Consultants that can demonstrate in their submitted examples that they have led multi-discipline or single discipline teams in a business initiative to design and align new business systems with business processes, and have created and followed a change management plan to move from an ‘as is’ state to the ‘to be’ state; where they reported to senior managers, and had managers and senior technical and business staff assigned to the project contracted to or reporting to them, and where they managed effective communications with project stakeholders at all levels from diverse business units. Business Consultants at Experience Level 2 have the skill sets of Business Consultants at Experience Level 3, as well as expertise in project management, business process analysis, and change management.
**The HIM Consultant requires the following experience/skills**:
- Education/training in an HIM program, such as a masters/bachelors in a related HIM/Informatics program and/or be eligible for CHIMA certification
- Large scale, cross-site and cross-care venue HIM enterprise design and implementation experience
**Scope**:
Services and deliverables expected
- Initiative #1: Advanced Capture - Batch Scanning
- Define the access control model (relationship between Cerner Millennium, Advanced apture and RHO)
- Consideration required for existing HIM roles that will scan and future expansion to other care areas such as Primary Care, Emergency and Ambulatory Care
- Inform the ESH build approach for scanned documents, including:
- Develop documentation on recommendation for approval
- Define build requirements for change management (if consultant is privileged, create JIRA and SNOW tickets to manage changes)
- Define the Advance Capture build approach for batch profiles
- Develop the ongoing process for managing documents that are scanned using transformation services (ensure that business structures are in place to manage the inventory and easily add new forms to the inventory)
- Develop procedure and processes for destruction of scanned documents, including items such as departmental workflows, scanned chart tracking and safe destruction protocols aligned with health authority policies
- Inform the learning strategy and development of education materials through new Island Health Cerner Wiki learning hub
- Provide recommendations to HIM team and establish build requirements to:
- Refine Health Records workflows as Advanced Capture is introduced (e.g. chart tracking and task queue management)
- Manage scanned batches (e.g. tracking system for scanned batches, cover sheets as needed, etc.)
- Ensure seamless transition from Cerner Associate completing build to Island Health HIM Informatics team after Advance Capture is implemented
- Initiative #2: External Lab Messaging System (ELMS)
- Inform and participate in the design, build, testing and validation of lab results inbound from external systems based on provider relationships
- Inform and participate in the review and documentation of Message Centre configuration, ESH design, and encounter strategy
- Inform and participate in the creation of workflows and build for order entry workflow associated with results receipt and validation
- Inform and participate in the development of the rules for what lab results are accepted inbound (e.g. only Island Health providers, only Island Health encounters, etc.)
- Initiative #3: Ambulatory
- Re-evaluate existing Patient Portal clipboard functionality and workflows to provide alternate streamlined processes for accepting patient intake documentation through the patient portal
- Includes developing requirements and recommendations to accept patient authored documentation through Patient Portal (e.g. get to know me information)
- Evaluate and inform the design and build of Ignite for Self-Scheduling through Patient Portal, and ensure business and technical requirements are documented and accepted 7
- Develop and define standards for messaging workflows between Patients and Providers using Patient Portal/Message Centre (including alignment with, and possibly proposing updates to, existing policies/procedures)
- Evaluate design and technical options for registration and appointment kiosk check-in (focus on Ambulatory, and include consideration for other care areas such as Emergency)
- Explore other functionality options related with kiosk check-in, such as covid screening
- Initiative #4: Referral/Requisition Manager
- Inform design and participate in testing of referral and requisition management workflows
- Ensure technical build meets the needs of the organization, patient workflows, and HIM standards (evaluate existing policies/procedures and make suggestions for update)
- Inform the learning strategy and development of education materials through new Island Health Cerner Wiki learning hub
- Initiative #5: Data Quality
- Optimize remediation workflows for client identity document
