Aquatics Lead/manager

2 weeks ago

Victoria, Canada British Swim School Full time

**Job Overview**
A position at British Swim School is more than just a job, it is an opportunity to learn, grow, and make an impact in the lives of your community to ensure “survival of the littlest”.

**What are we looking for**
- Enthusiastic, assertive personality with strong relationship and customer service skills
- Effectively communicate with customers and employees, bi-lingual or multi-lingual is a plus
- Enjoy working with children or has experience with children
- Able to train the instructors after paid training in the states
- Able to get in the water to teach when needed
- Able to demonstrate swim strokes appropriately

**Compensation and Benefits**
- You will receive paid in-depth online and hands on training that will stay with you the rest of your professional career
- Competitive pay based on experience and with possible opportunities for bonuses.
- Genuine opportunity for growth
- Fun environment
- Flexible hours
- Birthday off and paid
- Possible annual PTO and medical benefits
- Opportunity to make a difference in your community.

Hours may include weekends, mornings, late afternoons and early evenings
Rate of compensation will be based on experience and qualifications.**The Position**:
The Aquatics Manager position with British Swim School is responsible for the day-to-day operations of the aquatics program and customer service interactions. Priorities include ensuring the British Swim School program is delivered according to brand and safety standards, instructor team management, initial and ongoing training, customer conversations as well as teaching lessons when and if necessary. This position will also require due diligence with tracking required certifications for instructors as well as continuing the employee's development and competency and skills.

**Your Typical Responsibilities**:

- Reports to and communicates directly with the Aquatics Director or the Franchise Owner
- Work a flexible schedule that may include holidays and weekends as required by business needs and as requested by management
- Be correctly dressed in British Swim School uniform and prepared pool-side at least 15 minutes before the start of your first lesson
- Engagement with children/swimmers while smiling, singing, and having fun while teaching lessons
- Disciplined to follow schedules and enforce safety procedures as well as follow policies, teaching techniques and procedures of British Swim School
- Using your training to teach these techniques to all new swim instructors that join our program with an emphasis on survival skills
- Observing classes and performing coaching reports to ensure proper safety protocols and swim techniques are being followed to British Swim School brand standards
- Attending staff meetings and ongoing training/coaching as requested by the Aquatics Director or the Franchise Owner
- Conducting monthly in-service meetings and on-going training for the instructor team
- Informing the Deck Ambassador of any needs or maintenance issues that need addressing
- Speaking to parents/customers about their children’s progress
- Other responsibilities as assigned by the Aquatics Director or the Franchise Owner.

This position would start as a part-time position with an emphasis on teaching swim classes. As the business grows, there’s potential opportunity to transition to full time.

**Minimum Qualifications**:

- High School diploma or equivalent
- Excellent interpersonal communication and organizational skills.
- 1-3 years of management experience

**Preferred Qualifications**:

- 1+ years of customer service and/or management experience.
- Experience in swimming and fitness teaching/management is preferred. A specialist aquatics qualification is desirable, but not required.
- Lifeguard, CPR, First Aid Certifications, may be obtained during training.
- Certified Pool Operator (CPO) certification
- Experience with children

**About Us**:
"Here at British Swim School, we are more than just a fun, surface-level swim lesson provider. We strive to make a substantial impact within our communities to combat the tragically high child drowning statistics. We invest in quality team members to teach our lessons with the mindset that we are two schools in one, a survival school first and a learn-to-swim school second. As a result, we can support our mission “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer”.

**Working at British Swim School is so much more than just a job...it’s an opportunity to leave a legacy that may transform a child’s life.**Since opening our doors in 1981, British Swim School has rapidly grown to be the premier water survival and learn-to-swim school. Our mission is “to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer.”We are constantly growing our enthusiastic team - and with over 200 locations across the US and Canada, there may be

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