Shift Leader

2 months ago

Mississauga, Canada Pop's Cannabis Full time

**About Us**:
Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District has quickly evolved to now over 160+ locations across Canada, The FIKA Company is the home of 9 Canadian retail banners, including FIKA Cannabis, Fire & Flower, Friendly Stranger, Pop’s Cannabis, Ganjika House, Flower Haze, Prairie Records, Bud Supply and now, Lucid Cannabis. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer.
Want to work with us?
Pop’s Cannabis is a fast-growing recreational cannabis retailer that is focused on providing you speedy service while taking the guesswork out of the green. Since inception we have grown from our first store in Sturgeon Falls to 32 locations across Ontario with many more coming in 2024 At Pop’s Cannabis we pride ourselves on delivering an authentic, genuine, and approachable retail cannabis experience to the communities we “Pop” up in. We believe our people make all the difference, with individuals on our team who are passionate, knowledgeable, and educated on the Canadian cannabis industry. Join us in breaking down the stigmas around cannabis use, promoting cannabis education, and uplifting the communities we call home.
What we offer?
We offer competitive pay, employee discounts, a team focused environment, and most importantly, a place to grow. As we continue to expand we always look to identify and develop internal talent for individuals who are hungry to take their careers to the next level.
Job Overview
Reporting to the Assistant Store Manager or Store Manager, Shift leaders are responsible for leading exceptional guest experience by having authentic and genuine conversations with guests to create community around the Pop's Cannabis Co. brand / store. You will guide patrons through our curated assortment, which will earn their trust, and create a positive and inclusive environment for anyone (19+) who steps through out doors.
The Shift Leader maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to supervising staff, assisting guests, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean and organized.
All Shift Leaders are expected to be stewards of compliance and education leading by example, providing education, and reinforcing company standards. The Shift Leader is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.
Responsibilities may include but aren't limited to
- Building positive community relationships.
- Being a positive brand ambassador.
- Creating a positive and vibrant in-store experience.
- Continuous education and understanding of our assortment.
- Completing transactions, owning the entire path to purchase for our guests.
- Adhere to regulations, compliance standards, and best practices to optimize the in-store experience.
- Inventory Management.
- Maintaining the integrity of the location. Ensuring the store is safe for both guests and co-workers. Completing daily / weekly / monthly cleaning checklists.
- Driving store performance. Understanding KPI's and objectives set by management.
- Opening and Closing duties such as, float counting, opening / closing the POS / Debit systems, end of night reporting, activating / de-activating alarms.
- Delivering cannabis to guests that has been ordered through our online system.

Core Competencies and Requirements
- 19+ years of age.
- Strong work ethic and positive team attitude.
- Responsible and reliable.
- Strong customer service and troubleshooting skills.
- High integrity. High Energy.
- Strong communication skills (verbal & written).
- Basic skills using digital platforms (POS systems).
- Exceptional conflict resolution skills.
- Able to respond quickly in a dynamic and changing environment.
- Excellent organizational and time management skills.
- A passion for connecting community through cannabis.
- Valid G License and reliable vehicle for deliveries.

Education, Training & Experience
- Previous experience in retail, hospitality, or customer service. Cash handling experience preferred.
- High school diploma or GED required.
- Experience in all aspects of customer service.
- Clear criminal record check within 3 months of offer.
- Provincial Cannabis Certification.

Key Attributes
Hospitality
Experience
Authenticity
Respect
Teamwork
Working Conditions
- Manual dexterity required to use desktop computer and peripherals.
- Ability to stand for long periods of time.
- Ability to lift 25 pounds.
- Overtime as required.
- Flexible to work evenings and weekends as required.

Acces

  • Shift Leader

    3 weeks ago

    Mississauga, Canada Panda Restaurant Group Full time

    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. As a Shift Lead for our team, you will have the opportunity to embrace a central role in a fast-paced and...

  • Restaurant Shift Leader

    7 days ago

    Mississauga, Ontario, Canada Subway Sandwiches and Salads Full time

    About This RoleWe are seeking a highly motivated and organized Restaurant Shift Leader to join our team at Subway Sandwiches and Salads. As a Restaurant Shift Leader, you will be responsible for supervising staff, maintaining high standards of quality and customer service, and ensuring the smooth operation of the restaurant during your shift.Key...

  • Shift Leader- Night shift

    1 month ago

    Mississauga, Canada Accoravillage Full time

    p>Sunday, October 6, 2024About Us:Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 9 Canadian retail banners, including FIKA Cannabis, Fire & Flower, Friendly Stranger, Pop’s Cannabis, Ganjika House, Flower...

  • Shift Team Leader

    2 weeks ago

    Mississauga, Ontario, Canada Subway Sandwiches Full time

    Job Title: Shift Team LeaderAt Subway Sandwiches, we are seeking a skilled and motivated Shift Team Leader to join our team. This is a challenging and rewarding role that will give you the opportunity to develop your leadership skills while working in a fast-paced environment.Main Responsibilities:* Supervise and co-ordinate activities of staff who prepare...

  • Restaurant Shift Leader

    5 days ago

    Mississauga, Ontario, Canada Subway Sandwiches Full time

    Job Title:Restaurant Shift LeaderAbout the Role:We are seeking a skilled Restaurant Shift Leader to join our team at Subway Sandwiches. As a key member of our management team, you will be responsible for leading our restaurant staff and ensuring exceptional customer service.Key Responsibilities:Supervise and coordinate activities of staff who prepare and...

  • Shift Leader

    6 months ago

    Mississauga, Canada Canna Cabana Full time

    Canna Cabana  is actively seeking Part-Time   Shift Leaders  who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit. Duties and Responsibilities: Provide assistance to store management in supervising and...

  • Foh Shift Leader

    3 months ago

    Mississauga, Canada Moxies Full time

    **Moxies is hiring an enthusiastic FOH Shift Leader!** Are you passionate about delivering exceptional hospitality and leading a team to success? Join Moxies, a brand known for its handcrafted dishes, signature cocktails, and award-winning hospitality across 50+ locations in Canada and the United States for over 30 years. Our Executive Chef Brandon...

  • Restaurant Shift Leader

    6 days ago

    Mississauga, Ontario, Canada Subway Restaurants Full time

    Job Description:We are seeking a highly motivated and customer-focused Shift Leader to join our Subway Restaurants team. As a Shift Leader, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we deliver an exceptional customer experience.About the Role:Supervise and coordinate the activities of staff who prepare...

  • Shift Team Leader

    4 weeks ago

    Mississauga, Ontario, Canada Albert Melo Foods Ltd. Full time

    We are seeking a Shift Team Leader to join our team at Albert Melo Foods Ltd. The ideal candidate will have a secondary (high) school graduation certificate and 7 months to less than 1 year of experience.Government ProgramsWe are a recognized employer and support newcomers and refugees by recruiting those displaced by conflicts or natural disasters, such as...

  • Shift Team Leader

    3 weeks ago

    Mississauga, Ontario, Canada Dominos Pizza Full time

    Job Summary:We are seeking a highly motivated and organized Shift Team Leader to join our Dominos Pizza team.The successful candidate will be responsible for supervising and coordinating the activities of staff who prepare and portion food.Key responsibilities include establishing methods to meet work schedules, training staff in job duties, sanitation and...

  • Restaurant Shift Leader

    1 week ago

    Mississauga, Ontario, Canada Subway Restaurants Full time

    About the JobWe are currently seeking a highly motivated and organized Restaurant Shift Leader to join our team at Subway Restaurants.Job Description As a Restaurant Shift Leader, you will be responsible for ensuring that our customers receive exceptional service and that our restaurants operate efficiently and effectively. You will supervise and...

  • Fast Food Restaurant Shift Leader

    2 weeks ago

    Mississauga, Ontario, Canada Wendy's Full time

    Job SummaryWe are seeking a highly motivated and experienced shift leader to join our team at Wendy's. As a shift leader, you will be responsible for overseeing the daily operations of the restaurant, ensuring that all customers receive excellent service, and maintaining a clean and safe work environment.ResponsibilitiesLead and manage a team of employees,...

  • Shift Leader

    3 months ago

    Mississauga, Canada Pop's Cannabis Full time

    **About Us**: Founded in 2020, FIKA Cannabis is a lifestyle brand redefining cannabis retail, including flagship locations in Toronto’s Union Station and Distillery District. Now with over 140+ locations across Canada, The FIKA Company is the home of 8Canadian retail banners, including FIKA Cannabis, Fire & Flower, Friendly Stranger, Pop’s Cannabis,...

  • Shift Team Leader

    3 weeks ago

    Mississauga, Ontario, Canada Subway Restaurants Full time

    About This RoleWe are seeking a highly skilled Shift Team Leader to join our team at Subway Restaurants. This role is responsible for ensuring the smooth operation of our restaurant, including supervising and coordinating the activities of our staff.Key ResponsibilitiesEstablish methods to meet work schedules and supervise staff who prepare and portion...

  • Culinary Shift Leader

    4 weeks ago

    Mississauga, Ontario, Canada Moxies Full time

    Culinary Shift Leader Job DescriptionMoxies, a renowned brand known for its handcrafted dishes and award-winning hospitality, is seeking a highly skilled Culinary Shift Leader to join our team.Key ResponsibilitiesProduce all menu items efficiently and consistentlyLead shifts and support senior leadership team membersContribute to positive team morale and...

  • Culinary Shift Leader

    4 weeks ago

    Mississauga, Ontario, Canada Moxies Full time

    Moxies - Culinary Shift LeaderWe are seeking a highly skilled Culinary Shift Leader to join our team at Moxies. As a key member of our Leadership Team, you will have the opportunity to grow your leadership skills, work with talented individuals, and be a part of a company that values your personal and professional development.Key Responsibilities:Develop and...

  • Shift Leader

    2 weeks ago

    Mississauga, Ontario, Canada DOMINO'S PIZZA Full time

    Job DescriptionAt Domino's Pizza, we are seeking a skilled Shift Manager to join our team. As a Shift Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of staff to achieve high standards of quality and productivity.ResponsibilitiesLead and Manage the Team:...

  • Culinary Shift Leader

    4 weeks ago

    Mississauga, Ontario, Canada Moxies Full time

    Moxies, a renowned brand known for its handcrafted dishes and award-winning hospitality, is seeking a highly skilled Culinary Shift Leader to join our team.As a key member of our Leadership Team, you will have the opportunity to grow your leadership skills, work with talented individuals, and be a part of a company that values your personal and professional...

  • Shift Lead

    2 months ago

    Mississauga, Canada FOX HOME Full time

    BRAND: FOX HOME LOCATION: SQUARE ONE MALL Fox Group (9,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada JOB DESCRIPTION- FULL TIME SHIFT LEADER OVERVIEW The PT Shift Leader (PTSL) plays an important role in driving sales for the organization....

  • Culinary Shift Leader

    4 weeks ago

    Mississauga, Ontario, Canada Moxies Full time

    Moxies, a renowned brand known for its handcrafted dishes and award-winning hospitality, is seeking a highly skilled Culinary Shift Leader to join our team.As part of our Leadership Team, you will have the opportunity to grow your leadership skills, work with talented individuals, and be a part of a company that values your personal and professional...