Junior Business Analyst
1 week ago
Union/Affiliation:
**Administrative and Professional Staff (APSA)**
- Pay range:
**$60,405 To $72,137 Annually**
- SFU Department Descr:
**Advancement & Alumni Engagement - Alumni Relations**
- Position Grade:
**7**
- # of openings:
**1**
- Biweekly Hours:
**72**
**About the Role**
The Junior Business Analyst assists with the facilitation of business solutions development and implementation by investigating, analyzing, reviewing, and documenting business functions and processes in order to align these with the Blackbaud CRM. The incumbent participates in requirements development process through elicitation, analysis, specification and verification of business requirements from various stakeholders and supports the ongoing management of requirements for Blackbaud CRM. The Junior Business Analyst assists Project Teams and clients with the development of feasible specifications including acceptance criteria in preparation for the development and solution testing; works on the preparation of training materials and organization of training sessions for users; and configures Blackbaud CRM settings to align with the business processes of the various units within Advancement and Alumni Engagement. The incumbent provides ongoing support to Alumni Relations’ users of Blackbaud CRM and other systems by investigating problems and errors; reviewing system configurations; analyzing system data; and developing and running test scenarios.
Full
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