Technical Support Specialist

4 weeks ago


Quebec City, Canada Alphanet Full time

Job description:

- Resources are extension to L2 and Service Desk in support of laptop conversions
- Supporting onsite and remote staff
- Responsibilities include providing general technical assistance, support and advice to end users for hardware, software and systems
- Responsible for resolving end user issues and will handle problems and issues at tier 1 and tier 2 levels
- Strong written and oral communication skills. English Language is mandatory (Read, Write and Speak)

1 Resource **- French and Canadian ** - Sucessfully Read, Write and Speak in both languages
- Ability to effectively prioritize and make decisions
- Needs to be comfortable with dealing with software and pick up concepts quickly.

Type d'emploi : Contractuel

Salaire : 20,00$ à 25,00$ par heure

Horaires de travail:

- 8 Heures

Capacité à faire le trajet ou à déménager:

- Toronto, ON: Faire le trajet sans problème ou prévoir un déménagement avant de prendre son poste (Obligatoire)



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