Wear Product Specialist
2 weeks ago
Company:
Finning Canada
Number of Openings:
1
Worker Type:
Permanent
Position Overview:
Reporting to the Director, Operations, the Wear Products Specialist is responsible for management of the undercarriage business to existing accounts.
This position has accountability for the sustainment and growth of aftermarket Finning undercarriage products and services sold to an assigned customer base. Using a consultative selling approach, this person will build profitable long-term customer relationships by selling products and service to support the management of the customers’ fleet, consequently maximizing productivity and reducing down time and cost per hour.
**Job Description**:
- Management of undercarriage measuring and supply for production equipment (dozers and shovels) on a mine site.- Leveraging wear data, generate and manage a dynamic forecast of undercarriage components to meet customers needs.- Evaluate customer needs, promote and sell wear products to meet those needs and provide quality solutions to address customers’ needs- Develop and maintain client information and data utilizing Finning (Canada)’s CRM software and Product Improvement Program (PIP) to enable accurate market intelligence, pricing, estimates, and customer satisfaction- Establish appropriate targets, goals and objectives that are aligned with corporate strategy
Qualifications:- Undercarriage product experience would be considered an asset- Proven sound mechanical or technical knowledge- Excellent organizational, communication and interpersonal skills- An exceptional track record of customer coverage- Proficient in MS office package
Note: The location is the CNRL site
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