Regional Continuing Education and Training Officer

3 weeks ago

Campbell River, Canada North Island College Full time

Posting Number

**Posting Number**
- SS0418- Position Information**Division**
- Access & Regions**Department**
- Continuing Education & Training**Supervisor Title**
- Manager, Continuing Education**Location**
- Campbell River(CR)**Posting Type**
- Internal/External Posting**Position Status**
- Temporary**If Others, please specify**

**Desired Start Date**
- 09/11/2023**Position End Date (if temporary)**
- 12/11/2023**Weekly work schedule (please indicate the start and end times for each day of work)**
- 35 hours per week Monday to Friday, 8:30-4:30**%**
- 100**Pay Grade**
- J: $31.54 - $33.46 per hour**Position Summary**
- Reporting to the Manager, Contract and Training Services, the Regional
- Continuing Education and Training Officer (RTO) works in conjunction with
- a diverse range of educational stakeholders to plan and implement funded
- and tuition-based cost-recovery Continuing Education programs and
- courses, based on identified regional/community needs and opportunities,
- and delegated priorities. The RTO may also have a dual reporting
- relationship with the Regional Director, Continuing Education and Training,
- when working on project teams and/or special projects across campus
- regions. The RTO is aware of the Mission and Values of North Island
- College, incorporating and practicing the values in all aspects of the role.**Position Competencies**
- Job Knowledge
- Judgment
- Teamwork
- Planning & Organization
- Customer Service Excellence
- Communication & Interpersonal Skills

**Duties & Responsibilities**
- 1. Working individually, or in project teams, this position is responsible for coordinating scheduled and non-scheduled Continuing Education programs and courses to meet program delivery and budget targets.
- 2. Responds to contract training requests for delegated portfolio areas, completing all the steps needed to satisfy the request.
- 3. This position may be designated to liaise with ElderCollege committees, instructors, and members to provide operational support at the various campus locations.
- 4. Liaises with other campuses and centres, and instructional areas regarding applicable Continuing Education offerings.
- 5. Consults with appropriate external agencies and organizations for the
- development and delivery of programs and services.
- 6. Assists or leads in the content development and production of the
- Learner Guide and the Continuing Education and Training calendar to meet established deadlines.
- 7. Coordinates the curriculum review and development process using approved course/program development tools and processes.
- 8. Orientates instructors to the College’s Mission (and the CET Departmental Mandate, strategic priorities, and policies and procedures).
- 9. Conducts course evaluation surveys for each Continuing Education course/program offering.
- 10. Sets course fees to ensure that the costs of each course, program or service are balanced against expenses and include required indirect costs.
- 11. Provides information sessions, tours, and detailed program information to market and promote offerings to potential students and community stakeholders.
- 12. Orders and monitors materials, supplies, and equipment required for course/program delivery.
- 13. Provides information related to courses and programs to Marketing staff to develop promotional materials and/or creates drafts for approval.
- 14. Responds to student and instructor needs and concerns, while ensuring that the College Policy related to Student Complaints and Codes of Conduct are understood.
- 15. Keeps informed of industry standards and regulations for vocational programs within delegated portfolio areas. Remains current in relation to continuing education/contract training trends and new developments.
- 16. Works collaboratively with the Continuing Education Support Assistant to coordinate efforts to ensure the effective and efficient operation of the Department.
- 17. Monitors, records, and reports on enrollments and activities in all Continuing Education and Ministry-funded programs.**Required Education & Experience**
- Two-year diploma in Education, or a related Business Administration/Management field of study; Bachelor Degree in Education or a related field preferred.
- 3 years’ experience in the delivery of adult education and/or community development programming.

**Required Knowledge Skills & Abilities**
- 1. Demonstrated ability to design, develop, and promote a variety of responsive programs to meet regional/community needs.
- 2. Experienced in promoting, marketing and coordinating Continuing Education and Contract Training offerings.
- 3. Detailed expertise and knowledge are essential with respect to Continuing Education Programs, part-time vocational courses, and training contracts.
- 4. Knowledge of current Ministry and Industry Training Authority (ITA) regulations for vocational programs is an asset.
- 6. Demonstrated entrepreneurial ability with expertise in areas such as marketing, pu

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