Secretary 4-ft Community Mental Hlth

3 weeks ago

Thunder Bay, Canada Thunder Bay Regional Health Sciences Centre Full time

**Ref# 23COP185**

**1 ‑ Full Time ‑ Secretary 4**

**Community Mental Health**

Reporting to the Manager of Ambulatory Mental Health and Supportive Care Services, the Secretary works within a

continuous quality improvement framework which reflects TBRHSC's vision and mission of services. The Secretary

provides general administrative and specific program‑related services and assists the Mental Health Program in the

delivery of exceptional patient care. The secretary organizes the details related to day to day operations, creates and

maintains accurate statistical records, maintains patient records, interprets and transcribes complex clinical

documentation in a time sensitive manner.

EMPLOYMENT REQUIREMENTS:
Education/Experience:

- Completion of a two year related secretarial diploma program at the Community College level or equivalent.
- Minimum of 5 years' experience in Medical Office Administration.
- Experience/Training with Medical Terminology and Dictation/Transcription Skills.
- Experience in an electronic medical record environment, preferably with Meditech.
- Experience booking appointments and working with Telehealth equipment through OTN.

Skills/Abilities:

- Ability to work in a confidential setting both independently and as a part of a team, under time constraints, and with

varying work hours.
- Ability to type a minimum of 55 words per minute.
- Excellent organizational and administrative skills with a demonstrated commitment to confidentiality and accuracy.
- Ability to work independently, prioritize work and problem solve.
- Excellent interpersonal, conflict resolution, oral and written skills, and experience working with an interprofessional

team.
- Exceptional customer service skills and excellent telephone skills.
- Demonstrated sensitivity to multi‑cultural clientele and issues.
- Demonstrated experience interacting with clients with serious and persistent mental illness.
- NVCI and ASIST training.
- Excellent data entry skills.

Knowledge:

- Understanding and compassion for individuals and family members impacted by mental illness and addictions.
- Proficient in the use of computer software including, Microsoft Office Suite (Word, Excel, Powerpoint, Publisher)

Groupwise, Internet Explorer.
- Experience working within a multidisciplinary mental health team.

Salary Range: $27.838 to 28.475

The Health Sciences Centre strives to ensure the safety and security of the patients, visitors, employees and assets

Criminal Records Check (CRC) where indicated, to ensure the absence of relevant criminal convictions; and proof of

full vaccination of all required doses of a COVID‑19 vaccine approved by Health Canada to Occupational Health &

Safety.

The Health Sciences Centre (HSC) is committed to delivering healthcare in a manner that is consistent with Patient

and Family Centred Care. Applicants are required to have a demonstrated knowledge, understanding and

commitment to this care philosophy.

imperative, therefore, all applicants will have to demonstrate a good attendance record to be considered for this

position.

We are committed to fostering an inclusive, equitable, and accessible environment supporting diversity in our work

environment to provide quality care where all feel valued, respected, and supported. We are dedicated to building a

workforce reflective of the communities in which we live and serve and encourage Indigenous people, visible

are available throughout the selection process.

**As a proposed designated position under the French Language Policy (HR‑esa‑12) Level 1 ‑ French**

**Language Skills according to Thunder Bay Regional Health Sciences Centre's Oral Proficiency Scale are**

**required.**

If there are no qualified applicants for the above position, the Hospital may, at their discretion, train unqualified

individuals.

Interested applicants must submit a resume outlining relevant previous experience and training no later than

11:59p.m. on
**Wednesday, 29 November, 2023**.

website.

Posted: November 22, 2023

COPE

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