Manager of Clinic Services

6 months ago

Saskatoon, Canada CBI Health Full time

**Manager of Clinic Services - Saskatoon (Preston)**

Our clients are at the heart of what we do. The Manager of Clinic Services, reporting to the Area Manager, is accountable for creating an environment in the clinic that exemplifies CBI Health’s purpose, values, and client promise. Further, this role is crucial in the development of team members by effectively coaching, mentoring, and engaging clinical and non-clinical team members, while also building and deepening partnerships in the community that result in business growth.

The Manager of Clinic Services leads the clinic in delivering outstanding client experience, executing effective and efficient clinical programs, and ensuring successful attainment of clinical excellence and associated business outcomes; effective leadership of complex and acute care services including physical rehabilitation, occupational therapy, and mental health is the key to success in delivering this mandate.

This unique role has defined responsibilities for those in both clinical, or non-clinical positions. As a clinician in the role of MCS, an estimated 0.8 FTE of your responsibilities will also include providing access to care through you own service provision to acute and complex clients while 0.2 FTE on average will involve leading the clinic in service delivery. As an MCS (non-clinical) your management role will require estimated 0.2 FTE of your time while 0.8 FTE of the focus will shift to contributing to a superior client experience, supporting associate duties that serve our clients, funders, and team members and achieving operational business excellence for the clinic or the local area clinics.

**Take a look at what you’ll do each day**:

- Foster and support clinic team with engagement in the community of local physicians and funders (WCB, Auto Insurance Adjusters and LTD); developing and nurturing relationships with stakeholders and organizations that refer patients to CBI Health
- Provide input into clinic business decisions, service delivery models and developmental opportunities for team members that align with key strategic goals
- Coach, mentor, develop and performance manage team members through consistent use of performance review process, ensuring all team members understand their key accountabilities, perform to the expected level and have access to training and development resources
- Take an active role in onboarding activities of clinical and non-clinical team members to enhance creating a talent-rich and high-performing team with a focus on excellence in client experience
- Provide access to care through service provision (clinical) or contribute towards client experience and business initiatives of the clinic or the local area clinics (non-clinical)
- Set and deliver on clinic goals that align with the key strategic priorities and implement service delivery models
- Monitor client care and outcomes through file reviews with clinical team and review of clinical practice indicators; ensure compliance to client data collection
- Lead the administrative team in schedule management to drive timely access to services and schedule discipline
- Provide strong leadership through effective people management and engagement activities that create an environment which draws and retains high-performing talent who live the values of CBI Health
- Deliver on service excellence by leading initiatives and ongoing attention to ensuring the clinic meets expected access and consistency of service delivery standards for all clinical services, while ensuring the team has the tools and training to deliver the best clinical outcomes
- Organize resources to solve problems and make tough decisions, while functioning independently as well as part of a team
- As a clinician in the MCS role, you create individualized care plans and coach clients through an evidence based treatment approach to ensure outcomes align with sustainable return to work/function
- You’ll accurately assess, communicate and provide hands-on treatment
- As a non-clinician in the MCS role, you provide a personalized client experience through effective scheduling maximizing access to care, providing personalized interactions with clients, and problem solving and reducing friction for both clients and team members

**Here’s what you’ll need to be successful**:

- A Bachelor of Science or Master of Science in Rehabilitation Science is an asset OR **holds equivalent education and/or industry experience**:

- Experience in a private clinic/rehab setting
- Be results-oriented, adaptable, well organized, and able to function independently
- Possess sound written and verbal communication and multi-tasking skills
- Be able to provide employee development and coaching
- Be willing to further your skills through additional training
- A registration in good standing with the regulatory body for your profession

**What CBI Health can offer to you**:
We are proud of our friendly environment, supportive leadersh

  • Manager, Clinical Affairs

    7 months ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Manager, Clinical Affairs**: **Primary Purpose**: Manager, Clinic Affairs is responsible to assist with the oversight of all aspect of the patient care or clinic care services offered within College of Dentistry, Dental Clinic and Pre-clinic Provide operational support, primarily to the Director, Clinical Affairs and Assistant Dean of Clinics but also to...

  • Clinical Associate, Equine Field Service

    1 month ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Clinical Associate, Equine Field Service**: The Western College of Veterinary Medicine is seeking a qualified veterinarian to provide equine ambulatory service within the Veterinary Medical Centre. The successful applicant must have a proven interest in equine practice and a keen interest in coaching veterinary students for success in veterinary...

  • Project Manager

    3 months ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Project Manager - Clinical Operations, College of Medicine**: **Primary Purpose**:The Project Manager - Clinical Operations uses specialized knowledge of research regulations, institutional policy, and operational processes to provide expert support and guidance to the OVDR clinical trial support unit. The Project Manager - Clinical Operations will develop...

  • Coordinator Clinic Affairs

    6 months ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Coordinator Clinic Affairs**: **Primary Purpose**: Coordinator, Clinic Affairs is responsible to assist with the oversight of all aspect of the patient care or clinic care services offered within College of Dentistry, Dental Clinic and Pre-clinic, provide operational support, primarily to the Director, Clinical Affairs and Assistant Dean of Clinics but...

  • Clinical Coordinator

    2 months ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Clinical Coordinator**: **Primary Purpose**: To provide leadership and expertise in the development, management, coordination, and evaluation of the clinical, lab and practicum placement processes within the College of Nursing with a particular focus on the Saskatoon campus. **Nature of Work**: The College of Nursing is the largest non-departmentalized...

  • Project Manager

    3 months ago

    Saskatoon, Canada University of Saskatchewan Full time

    Project Manager - Clinical Operations, College of Medicine Primary Purpose: The Project Manager – Clinical Operations uses specialized knowledge of research regulations, institutional policy, and operational processes to provide expert support and guidance to the OVDR clinical trial support unit. The Project Manager – Clinical Operations will...

  • Manager of Clinic Services

    6 months ago

    Saskatoon, Canada CBI Health Full time

    **Manager of Clinic Services - Saskatoon (Laurier)** Our clients are at the heart of what we do. The Manager of Clinic Services, reporting to the Area Manager, is accountable for creating an environment in the clinic that exemplifies CBI Health’s purpose, values, and client promise. Further, this role is crucial in the development of team members by...

  • Manager of Clinic Services

    6 months ago

    Saskatoon, Canada CBI Health Full time

    **Manager of Clinic Services - Saskatoon (Erindale)** Our clients are at the heart of what we do. The Manager of Clinic Services, reporting to the Area Manager, is accountable for creating an environment in the clinic that exemplifies CBI Health’s purpose, values, and client promise. Further, this role is crucial in the development of team members by...

  • Clinic Director, University of Saskatchewan

    4 months ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Clinic Director, University of Saskatchewan Psychology Clinic (USPC)**: The Clinical Psychology (PhD) program housed within the Department of Psychology and Health Studies is undergoing a multiyear expansion which includes increases to the student body, additional tenure-track faculty, and the addition of Staff Psychologists. **Primary Purpose**: The...

  • Director of Counselling

    4 months ago

    Saskatoon, Canada Saskatoon Community Clinic Full time

    **Out-of-Scope Director of Counselling & Community Services** Saskatoon Community Clinic is seeking an innovative Full-time **Director of Counselling & Community Services** to lead our Counselling team. The Director of Counselling and Community Services is accountable for the efficient, effective provision of Mental Health services to Community Clinic...

  • Clinical Research Professional

    6 months ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Clinical Research Professional**: **Primary Purpose**:The Clinical Research Professional (CRP) uses specialized knowledge in research regulations, institutional policy, and operational processes to provide administrative support for clinical research studies. The CRP participates in the development of clinical research projects, provides logístical...

  • Clinical Research Professional

    6 months ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Clinical Research Professional**: **Primary Purpose**:The Clinical Research Professional (CRP) uses specialized knowledge in research regulations, institutional policy, and operational processes to provide administrative support for clinical research studies. The CRP participates in the development of clinical research projects, provides logístical...

  • Clinic Manager- Saskatoon

    4 months ago

    Saskatoon, Canada Mayfair Diagnostics Full time

    Be a part of something bigger - help facilitate excellence in healthcare in Canada by improving people’s access, efficiency, and experience with diagnostic imaging. Through our 16 state-of-the-art clinics, Mayfair Diagnostics delivers high-quality diagnostic imaging and services, offering a wide range of screening, diagnostic, and interventional procedures...

  • Physiotherapy Clinic Manager

    7 months ago

    Saskatoon, Canada ZONE Sports Physiotherapy Full time

    **CLINIC MANAGER** **Position Profile**: Reporting to the partnership, the Clinic Manager is responsible to efficiently and profitably plan, organize, direct and control the operations of the multiple clinic locations of ZONE Sports Physiotherapy, including managing the daily operations in accordance with company policies, standards, and procedures. This...

  • Clinical Learning Techncian, Muenster

    2 months ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Clinical Learning Techncian, Muenster**: The College of Nursing is the largest non-departmentalized college at the University of Saskatchewan and is among the most distributed with seven campuses across the province. This position is based in Muenster and reports to the Provincial Lab Manager in Prince Albert. **Primary Purpose**: To work as an...

  • Clinical Equine Specialist

    3 weeks ago

    Saskatoon, Saskatchewan, Canada University of Saskatchewan Full time

    Job Opportunity: Clinical Equine SpecialistWe are seeking a highly skilled veterinarian to join our team as a Clinical Equine Specialist in the Equine Field Service.About the Job:This role will provide clinical service, including on-call and afterhours, to clients of the equine ambulatory practice and equine reproductive service at the VMC in equine practice...

  • Clinical Research Coordinator, Clinical Trial

    4 months ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Clinical Research Coordinator, Clinical Trial Support Unit**: **Primary Purpose**:The Clinical Research Coordinator's primary purpose is to proficiently assist the Principal Investigator and associated research team through providing research coordination and support. Success in the role will require some judgment and decision making, following procedures...

  • Clinical Skills Lead, Mpas Program

    3 weeks ago

    Saskatoon, Canada University of Saskatchewan Full time

    **Clinical Skills Lead, MPAS Program**: **Primary Purpose**: Reporting to the MPAS Academic Director, the Clinical Skills Course Lead will provide specialized leadership in the development and implementation of clinical skills training for the newly launching Master of Physician Assistant Studies (MPAS) program. This highly specialized role is crucial to the...

  • Equine Veterinary Specialist

    7 days ago

    Saskatoon, Saskatchewan, Canada University of Saskatchewan Full time

    Position OverviewThe University of Saskatchewan is seeking a skilled veterinarian to provide equine ambulatory service and contribute to the clinical instruction of students.Salary and BenefitsSalary: $67,681.00 - $142,503.00 per annum (based on 1.0 FTE)Term: 5 monthsEmployment Group: ASPAFull Time Equivalent (FTE): 1.0Job DescriptionThis position involves...

  • Manager of Coa and Reception

    4 months ago

    Saskatoon, Canada Saskatoon Community Clinic Full time

    **Out of Scope** **MANAGER OF COA AND RECEPTION - WESTSIDE CLINC** **Permanent 1.0 FTE **The Manager of Reception/COA - Westside Clinic is accountable for the efficient, effective provision of the reception department which includes Clinical Office Assistants (COAs), and Receptionists. The Manager acts in accordance with departmental and Saskatoon Community...