Client Service Representative

2 months ago

Kanata, Canada ProResp, Inc. Full time

**Client Service Representative (Medical Administration)**
**Location**: Kanata Ontario
**Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm)
**Salaried position**:Rate based on experience (starting at $23/hr)

**What We Offer**:

- Full time, reliable employment with consistent office hours
- 3 weeks paid vacation to start
- Comprehensive benefits including health and dental, pension, EAP (Employee Assistance Program), health spending account and more
- Paid sick days and annual wellness/floater day
- Annual incentive payment program
- Company growth incentive program
- Providing a voice in employee surveys and open-door dialogue
- Annual performance and salary reviews
- Challenging careers that impact patient care and the opportunity to learn constantly
- A positive, ethical and socially inclusive work environment that is supportive of professional development

**Your Responsibilities**:

- Intake of new patients and maintenance of electronic patient records
- Provide high quality customer service both in-person and on the phone in a fast-paced environment with multiple priorities and competing demands.
- First point of contact for service requests; liaise between patients and staff providing services in community: appointments and scheduling, products, and general information.
- Process referrals, orders, and triage priorities as appropriate
- Resolve customer concerns with empathy and compassion while adhering to established procedures.
- Process client purchases and complete necessary invoicing, control accounts receivable
- Maintain inventory of in-stock respiratory products and equipment, office supplies, perform daily receiving and participate in regular inventory counts

**Role Requirements**:

- 3 + years’ experience with front line administrative support
- Strong skills in general office procedures such as electronic and paper patient records/file management, accounts receivable, invoicing, and inventory management
- English communication skills, situational sensitivity with patients, families, and referral sources
- Demonstrated self-management and self-motivation skills, with the ability to work independently as well as part of a team
- Medical terminology experience/education preferred.

**Education**: High School required. Post-secondary education preferred.

ProResp is committed to providing a safe work environment. All staff, students and volunteers working at ProResp are required to provide proof of their completed COVID-19 vaccination.

ProResp Inc. is an equal opportunity employer. We will accommodate any needs under the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Should any applicant require accommodation or interview processes, please contact Human Resources at 519-686-2615.

S3wqPFc80P

  • Client Service Representative

    1 week ago

    Kanata, Canada Matthew House Ottawa Full time

    **About Matthew House Ottawa** Since 2010, Matthew House Ottawa has housed hundreds of refugee claimants and provided quality furniture to more than 17,000 people through our furniture bank program. We have done this with a large, dedicated team of volunteers and a handful of employees, with a lot of passion and commitment. **About this role** The role of...

  • Client Service Representative

    2 days ago

    Kanata, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    2 days ago

    Kanata, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    2 days ago

    Kanata, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Services Representative

    1 month ago

    Kanata, Canada ProResp, Inc. Full time

    **Client Service Representative (Medical Administration)** **Location**:Kanata ProResp (Kanata, Ontario)** **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Starting around $23-24/hr **What We Offer**: - Full time, reliable employment with consistent office hours - 3 weeks paid vacation to start -...

  • Client Service Representative

    2 weeks ago

    Kanata, Canada ProResp, Inc. Full time

    **Client Service Representative (Medical Administration)** **Location**:Kanata ProResp (Kanata, Ontario)** **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Starting around $23-24/hr **What We Offer**: - Full time, reliable employment with consistent office hours - 3 weeks paid vacation to start -...

  • Client Service Representative

    1 hour ago

    Kanata, Canada ProResp, Inc. Full time

    **Client Service Representative (Medical Administration)** **Location**: Kanata Ontario **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Rate based on experience (starting at $23/hr) **What We Offer**: - Full time, reliable employment with consistent office hours - 3 weeks paid vacation to start -...

  • Client Service Representative

    2 days ago

    Kanata, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    2 weeks ago

    Kanata, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    2 weeks ago

    Kanata, Canada Sweat Equity Fitness Boutique Full time

    We are hiring a part-time Client Service Coordinator for our front desk and smoothie bar! This is a paid role that requires teamwork, timeliness and strong communication skills. **Must be available to work early mornings, some evenings and weekends (on rotation).** **Responsibilities include**: - Creating an elevate check-in experience and ensuring all...

  • Client Service Advisor

    1 hour ago

    Kanata, Canada 42 Blue Solutions Full time

    The Client Service Advisor is responsible for providing outstanding customer service to clients in matters of both business to business and business to consumer operations. This position will provide clients general information regarding complex questions related to their accounts, policies and available services via telephone, zoom and other forms of both...

  • Customer Service Representative

    2 weeks ago

    Kanata, Canada Scotiabank Full time

    Requisition ID: 170544 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **About the role**: Customer Service Representative Permanent part-time (22.5 hours) Location: Hazeldean, Kanata, ON As a Customer Service Representative (Hazeldean, Kanata, ON), you are the face, character and heart of our...

  • Financial Services Representative

    2 months ago

    Kanata, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Service Representative

    3 weeks ago

    Kanata, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Customer Service Representative

    1 week ago

    Kanata, Canada ProResp, Inc. Full time

    **Client Service Representative (Medical Administration)** **Location**:Kanata ProResp (Kanata, Ontario)** **Full-time Permanent Role** (37.5hrs/week: Monday - Friday 9:00am - 5:00pm) **Salaried position**:Starting around $23-24/hr **What We Offer**: - Full time, reliable employment with consistent office hours - 3 weeks paid vacation to start -...

  • Customer Service and Sales Representative

    4 days ago

    Kanata, Canada Robertson Rent-All Full time

    **Build your Career at Robertson Rent-All** We are looking for a _**customer-oriented**_, _**motivated**_ individual to join our professional team as a **Customer Service and Sales Representative **at our **Kanata **branch. **Why Work with Us? Perks!** - Competitive salary - Boots/Shoe Allowance + Safety wear - Safety-minded organization - Continuous...

  • Customer Service and Sales Representative

    2 days ago

    Kanata, Canada Robertson Rent-All Full time

    **Build your Career at Robertson Rent-All** We are looking for a _**customer-oriented**_, _**motivated**_ individual to join our professional team as a **Customer Service and Sales Representative **at our **Kanata **branch. **Why Work with Us? Perks!** - Competitive salary - Boots/Shoe Allowance + Safety wear - Safety-minded organization - Continuous...

  • Financial Services Representative Ii

    1 week ago

    Kanata, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Service Representative

    4 days ago

    Kanata, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Client Service Clerk

    20 hours ago

    Kanata, Canada Matthew House Refugee Services (Ottawa) Inc. Full time

    Education: - Expérience: **Education**: - Secondary (high) school graduation certificate **Work setting**: - Associations and non profit organizations - Social service or charity agency **Tasks**: - Answer inquiries and provide information to customers - Explain the type and cost of services offered - Obtain and examine all relevant information to...