Release of Information Specialist

1 week ago

Orillia, Canada Orillia Soldiers' Memorial Hospital Full time

Company Biography
Orillia Soldiers’ Memorial Hospital (OSMH) is located in the City of Orillia - a beautiful community nestled along the shores of Lake Simcoe and Lake Couchiching. Orillia offers an environment where a health work/life balance is easy to achieve as exceptional urban amenities, natural resources, points of interest, and recreational opportunities abound.

People have always been OSMH’s greatest strength. Our committed team has helped our community for over a century. We offer an environment where each individual works interdependently towards common goals: we value Trust, Courage and Teamwork. We are an organization where individuals’ contributions are valued and there are many opportunities for personal growth and development.
Position Summary
The Release of Information (ROI) Specialist is responsible for processing all requests for patient health information under the Personal Health Information Protection Act (PHIPA) in consultation with the Manager of Data Analytics & Health Information Management.

The ROI Specialist may assist the Manager or Privacy Manager in processing requests for general or personal information under the Freedom of Information and Protection of Privacy Act (FIPPA). In this role, the ROI Specialist may be required to liaise with internal and external stakeholders.

The ROI Specialist may assist the Manager or Privacy Manager with other privacy and access duties such as submitting annual statistics to the Information and Privacy Commissioner of Ontario (IPC), correction requests under PHIPA, process improvement, research, etc.

**Qualifications**:
**QUALIFICATIONS**:
**Education**:

- Ontario Secondary School Graduation Diploma or equivalent is required
- Formal training in access and privacy regime and recognized certification in access and privacy is preferred.
- Graduate of an approved course for Health Information Professionals is preferred
- Completion of a recognized post-secondary diploma/degree is an asset

**Experience**:

- Minimum five (5) years of experience in a Health Records setting is required.
- Minimum of two (2) years of work experience in dealing with legislative Acts which govern release of patient information, (Public Hospitals Act, PHIPA, Coroners Act etc.) is required.

**Competencies**:

- Demonstrated skills in typing, filing, office methods, and business English.
- Demonstrated ability to accurately follow established patterns and procedures in retrieving the appropriate pieces of patient information and in processing requests.
- Demonstrated ability to work under pressure.
- Highly developed emotional intelligence and the ability to deal professionally with challenging stakeholders.
- Demonstrated adaptability and ability to use judgement in assessing contents of Record while following established procedures.
- Demonstrated accuracy, language ability, attention to detail, ability to utilize own initiative and make decisions.
- Demonstrated ability to communicate in English (both verbally and in writing) effectively with physicians, paramedical staff, legal representatives, patients, etc.
- Demonstrated excellent presentation skills.
- Demonstrated computer literacy and ability with Microsoft office, historical health records software (ie. Charm, CIS, PIR, Meditech, File Director), and CERNER Health Records Applications (ie. Request Manager, Chart Tracker, Physician Deficiency Analysis, Patient Deficiency Analysis, Explorer Menu, Powerchart).
- Demonstrated ability to set priorities, use excellent organizational and time management skills and to use good judgement either working independently or in a group as a team member.
- Demonstrated ability to adapt to high volume work which involves concentration and a great deal of accuracy.
- Demonstrated ability to operate office equipment (microfilm reader printer, photocopier, scanner)
- Demonstrated ability to present a professional presence at all times.

**Other**:

- Demonstrates commitment to continued professional and personal growth and development through Continuing Education Programs and Self Directed Learning Opportunities.

Our Employees Enjoy
- a professional practice environment
- a collaborative atmosphere with emphasis on teamwork
- wellness initiatives
- continuing education grants
- employee recognition and assistance programs
- a competitive salary and benefits package
- equal opportunities for growth and development

Employment Equity
Accomodation in the Workplace
Orillia Soldiers’ Memorial Hospital is a respectful, caring, and inclusive workplace. We are committed to championing accessibility, diversity, equal opportunity and maintaining a barrier-free selection process for job applicants. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the requirements for the open position. Applicants need to make their requirements known to the Human Resources department when contacted. All requests are handled confiden

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