Dispatcher

3 weeks ago


Waterloo, Canada Waterloo Garage Doors Inc Full time

**Open the Door to Your Potential**

At Waterloo Garage Doors, we are a passionate, hardworking, and driven team who strives to provide the best garage door installation and repair services to our customers. We strongly believe that with unparalleled experience and an ability to listen to our customer’s needs, we can always lend a helping hand to get any garage door up or down again.

**About the Role**

Waterloo Garage Doors is currently seeking an assistant to the service manager to plan and coordinate jobs.

WGD offers installation and servicing of garage door openers, rolling steel doors, docks, security shutters, screens and more. This position requires excellent communication skills, both verbal, computer and written, a good mechanical understanding pertaining to the products we offer, and excellent organizational skills.
- communicate details of jobs to technicians
- assist in troubleshooting, researching about products and suppliers
- relay details of repairs to customers
- understand technical aspects of jobs and types of parts required
- use custom software
- adapt to a busy office schedule

Other positions available, depending on experience and relatable skills.

**What We Offer**:

- Full benefits package
- Pension plan
- Comprehensive training
- Opportunity for career advancement
- Regular supply of delicious treats
- Working with a passionate and driven team that delivers on its promises

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Extended health care
- On-site parking
- Vision care

Schedule:

- 10 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

**Education**:

- AEC / DEP or Skilled Trade Certificate (required)

**Experience**:

- Technical support: 5 years (preferred)
- Customer service: 3 years (required)

Work Location: In person

Application deadline: 2024-03-28


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